HRTMS Job Description Management
| Enterprise Analytics Sr Analyst J o b D e s c r i p t i o n | | |
Job Profile Title: | Enterprise Analytics Sr Analyst | Job Code: | 19291 | Profile Title: | 19291 Enterprise Analytics Sr Analyst | Grade / Band: | IC3 | FLSA Status: | Exempt | The Senior Analyst will be responsible for generating insights about the use and effectiveness of various program components, and make recommendations for improvements to the program that would increase loyalty for particular customer segments. In addition, the analyst will perform ad-hoc research into the effectiveness of partnerships of the program to measure their contribution on program goals. | | | | | |
Principal Duties & Responsibilities | Analyzes data sets and extracts key insights using various economic, financial, customer and marketing methodologies. | Synthesizes data, insights, and consumer research to create presentations that make fact-based recommendations. | Assists the Senior Manager, Loyalty Analytics to create materials and insights necessary for senior leaders and our customers. | Develops analytics capabilities across aligned functional areas and properties. Helps identify best practices and ensures they are adhered to. | Reviews findings with and makes recommendations to the EA leadership and business partners. Assist junior team members with the generation and discussion of key insights. | Makes recommendations for improvements to Value Measurement process to ensure business cases are adequately reflected. | Perform other job-related duties as requested. |
Required for All Jobs | Performs other job-related duties as requested. | Proof of eligibility to work in the United States |
Education and Experience | Bachelor degree or equivalent experience and 3+ years of prior relevant experience |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree or equivalent experience | Business Management, Finance, or related fields, or equivalent education and work experience. | Required | Master's Degree or equivalent experience | Finance, Business Management | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 3+ Years of Prior Relevant Experience | Experience in the relevant subject area expertise (e.g. industry or function) with experience in driving business performance through operational insights and analytics. | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Passion for marketing analytics and constant inquisitiveness | Required | Experience with Microsoft Excel. Experience with CRM tools. | Preferred | Advanced experience with Microsoft Excel. | Preferred | Experience in writing and executing SQL queries. | Preferred | Experience in hospitality marketing. | Preferred | Previous experience working in a similar resort setting. | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Ability to self-manage while consistently exercising good judgment and maturity. | Ability to appropriately manage confidential departmental and corporate information. | Ability to work in a high stress, fast paced environment managing multiple projects and personnel simultaneously. | Must possess ability to prioritize conflicting duties and maintain timeline integrity for projects and tasks. | Must possess excellent communication skills and demonstrate ability to resolve all situations in a professional manner. | Must have excellent written, verbal and public presentation communication skills. | Must have initiative and strive for continuous improvement. | Proven ability to participate in implementing innovative ideas, projects and business solutions. | Ability to anticipate situations, tools needed, and obstacles through critical thinking and review of business performance. | Ability to gather process information and make recommendations and decisions based on data and findings. | Ability to produce high quality work products, with consistency, accuracy and completeness. | Ability to listen effectively, process information, ask appropriate questions for clarification and execute tasks accordingly. | Must have technical functional knowledge on BI strategy and tools and should be a primary liaison with IM stakeholders. | Maintain a professional, neat and well-groomed appearance, adhering to MGM Resorts International standards |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Standing | | | | | | | Walking | | | | | | | Sitting | | | | | | | Lifting | | | | | | | Carrying | | | | | | | Pushing | | | | | | | Pulling | | | | | | | Climbing | | | | | | | Balancing | | | | | | | Stooping | | | | | | | Kneeling | | | | | | | Crouching | | | | | | | Crawling | | | | | | | Reaching | | | | | | | Handling | | | | | | | Grasping | | | | | | | Feeling | | | | | | | Talking | | | | | | | Hearing | | | | | | | Repetitive Motions | | | | | | | Eye/Hand/Foot Coordination | | | | | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Extreme cold | | | | | | Extreme heat | | | | | | Humid | | | | | | Wet | | | | | | Noise | | | | | | Hazards | | | | | | Temperature Change | | | | | | Atmospheric Conditions | | | | | | Vibration | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | | | | | | | | | | | |
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