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Attd Concession Stand

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Attd Concession Stand

Job Code:

12518

Business_Title

Concession Stand Worker/Attendant

Profile Title:

12518 Attd Concession Stand

Grade / Band:

04

FLSA Status:

Non-Exempt

As a Concession Worker/Attendant, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.


Principal Duties & Responsibilities

Cook and prepare menu items using standard kitchen equipment, including but not limited to a flat top grill, fryers, convection ovens, toasters, beverage dispensers, refrigerators and coolers.

Take and place order, serve and garnish food and drinks efficiently and accurately in work area as applicable

Collect money, while following all proper cash handling and comp procedures.

Knowledgeable of selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu.

Maintain cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests.

Pack and complete order as per guests’ preference with necessary condiments.

Perform opening and closing duties based upon shift assignment.

Stock and replenish coolers, refrigerators, supplies and machines as needed.

Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Preferred


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

 

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include nights, weekends and holidays.

Required


Knowledge, Skills and Abilities

KSAs

Knowledge of menu items, including cooking/preparing all menu items using standard  preparation methods, glassware, garnishes, products, menu items, supplies and equipment.

Knowledge of standard kitchen equipment, including, but not limited to flat top grills, fryers, convection ovens, toasters, refrigerators, and coolers, slicers and beverage machines.

Knowledge of health, safety and sanitation regulations.

Basic computer skills and experience with varied Point of Sale (POS) systems.

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

X

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

X

 

 

25

Clear speech - simple

 

 

 

 

X

 

Clear speech - complex

 

 

 

 

X

 

Climbing

 

 

 

X

 

 

Crawling

 

 

 

X

 

 

Crouching

 

 

X

 

 

 

Distant vision

 

 

 

X

 

 

Driving - auto/van

X

 

 

 

 

 

Driving - limousine

X

 

 

 

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

 

X

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

X

 

 

 

80

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

X

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

X

 

 

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

 

X

 

 

Extreme heat

 

 

X

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

X

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

X

 

 

Noise levels - low to high

 

 

X

 

 

Office conditions

 

 

X

 

 

Outdoors

 

 

X

 

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

X

 

 

__% Travel

X

 

 

 

 

Vibration

 

X

 

 

 

Wet/Humid

 

X

 

 

 

Live Stream/ Video Recording

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

X

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

X

 

 

High pressure

 

 

X

 

 

Judgment

 

 

X

 

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

 

X

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

X

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

X

 

Tight deadlines

 

 

X

 

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

X

 

Writing - complex

 

X