Mgr Analytics

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Mgr Analytics

Job Code:

12021

Profile Title:

12021 Mgr Analytics

Grade / Band:

L1

FLSA Status:

Exempt

The Manager of Analytics will drive analysis & insights, reporting, and the development of tools & capabilities across our North American portfolio of assets. This individual will oversee a team that provides marketing decision support for customer segmentation, campaign effectiveness, and channel optimization. This role is a key contributor in providing actionable insights & recommendations and communicating these findings through data storytelling. The Manager of Analytics will develop a team of analysts, support the analytics roadmap, and assist in defining business data requirements. The individual will work closely with key stakeholders at the properties and within the COE.

Create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction, ensuring quality hiring, training, and succession planning processes that encompass the company's diversity commitment.

Lead and develop a team of analysts and continually advance the team's tools, capabilities and anaytical approach.

Deep analytical thought leader that drives insights, tools and capabilities into the customer database and marketing programs.

Translates complex business questions into structured analysis and communicates insights and findings to non-technical audiences.

Query and analyze complex datasets to identify business trends, campaign performance, A/B test results, and customer behavior.

Assists the Director of Analytics to communicate recommended approaches to senior leaders, and anticipate the future needs of our customers.

Manage Human Resources responsibilities for the specific assigned areas.

Establish and communicate priorities, set performance objectives, provide direction, and hold staff accountable to commitments.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor degree or equivalent experience and 2+ years of prior relevant experience

Bachelors Degree

Required

2+ Years of Prior Relevant Experience

Required

5+ Years of Prior Relevant Experience

Experience in the relevant subject area expertise (e.g. industry or function) with experience in driving business performance through operational insights and analytics

Preferred

Experience in casino and/or hospitality marketing

Preferred

Ability to self-manage while consistently exercising good judgment and maturity

Ability to appropriately manage confidential departmental and corporate information

Ability to work in a high stress, fast paced environment managing multiple projects and personnel simultaneously

Must possess ability to prioritize and have a strategic mindset

Must possess excellent communication skills and demonstrate ability to resolve all situations in a professional manner

Must have excellent written, verbal and public presentation communication skills

Must have initiative and strive for continuous improvement

Proven ability to participate in implementing innovative ideas, projects and business

Clear understanding of change management preferred. This should include participating in the development or implementation of solutions

Ability to anticipate situations, tools needed, and obstacles through critical thinking and review of business performance

Ability to gather process information and make recommendations and decisions based on data and findings

Ability to produce high quality work products, with consistency, accuracy and completeness.

Must have technical functional knowledge on BI strategy and tools and should be a primary liaison with IM stakeholders

Maintain a professional, neat and well-groomed appearance, adhering to MGM Resorts International standards

Ability to turn data into an actionable story for Enterprise Analytics to act on consistently

Strong relationship building, verbal and written communication and presentation skills

Proven ability to drive business performance through operational insights and analytics

Advanced Excel skills, SQL, Cognos or similar Business Intelligence system

Experience with Power BI or similar

Demonstrated understanding of general marketing principles and strategy components

Inspire a culture of learning, continuous improvement, and growth.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X