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Coord Bar Systems

J o b D e s c r i p t i o n

Job Profile Title:	Coord Bar Systems
Job Code:	11839
Profile Title:	11839 Coord Bar Systems
Grade / Band:	05
FLSA Status:	Non-Exempt
As a Mini Bar Coordinator, you will be the backbone of the minibar financial effort. Your role is essential to optimizing revenue and minimizing debt. You will also serve as the main point of contact for all department related inquiries.

Principal Duties & Responsibilities
Review charges/credits in the Minibar Suspense/Dispute accounts
Move credits/charges to the correct guest folio
Settle guest accounts accordingly and in a timely manner
Create and update Excel Spreadsheets
Research variances to ensure charges are posted correctly
Research all guest disputes
Work closely with the accounting team
Perform weekly money transfers
Answer telephones and respond to general inquiries
Direct work orders and guest requests pertaining to the Minibar
General office and paper filing
Interact with peers

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
6+ Months of Prior Relevant Experience	Customer service experience	Required
6+ Months of Prior Relevant Experience	Auditing systems or accounting experience	Preferred

Additional Requirements
Details	Required/ Preferred
At least 21 years of age	Required
LMS, and/or Bartech experience	Preferred

Knowledge, Skills and Abilities
KSAs
Knowledge in Microsoft programs including Word, Excel, and PowerPoint
Strong written and verbal communication skills with the ability to effectively communicate in English
Excellent customer service skills
Polished appearance and demeanor
Ability to work effectively with other departments, guests and management
Ability to respond to common inquiries from other employees or guests
Skilled, proactive communicator in all formats/channels (phone, email, face to face), ensuring an effective response delivered in an appropriate manner
Ability to deal with problems involving a few concrete variables in standardized situations
Knowledge of principles and practices of budget preparation and administration
Skill in developing and maintaining guest relations
Comprehensive knowledge of pertinent Federal, State and local laws, code and regulations, impacting Front Office Management

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending				X
Carrying __pounds				X		10
Clear speech - simple				X
Clear speech - complex				X
Climbing				X
Crawling				X
Crouching				X
Distant vision				X
Driving - auto/van				X
Driving - limousine	X
Flexibility - upper body	X
Flexibility - lower body	X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		10
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping		X
Typing __w.p.m.		X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area			X
Contacts - works alone			X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace			X
Hazardous conditions - Chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate	X
Noise levels - low to high	X
Office conditions			X
Outdoors		X
Restricted area		X
Smoke		X
__% Travel		X
Wet/Humid		X
Live Stream/ Video Recording	X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical			X
Clerical			X
Comprehension			X
Crisis incidents		X
Customer service				X
Decision making				X
Fatigue		X
High pressure		X
Judgment			X
Long hours		X
Math skills - advance		X
Math skills - basic				X
Memorization			X
Organization				X
Perception			X
Reading - simple				X
Reading - complex		X
Repetition		X
Safety hazards		X
Tight deadlines		X
Writing - simple				X
Writing - complex		X