Mgr Group Dining & Events-TI

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Job Profile Title:

Mgr Group Dining & Events-TI

Job Code:

12879

Profile Title:

12879 Mgr Group Dining & Events-TI

Grade / Band:

L1

FLSA Status:

Exempt

The Group Dining & Events Manager is responsible for selling the hotel as it pertains to all Group Dining & Event's needs. Group Dining & Events sales may include corporate, social and at times, special events. In addition, the position is responsible for detailing every aspect of a group booking, coordinating the details within each department and being the point person for the client. The Group Dining & Events Manager is to provide strategic leadership and assist in overseeing the Group Dining & Events sales team.  This includes representing the Group Dining & Events sales team within the hotel, to clients and within MGM Resorts International.  All duties are to be performed in accordance with departmental and policies, practices, and procedures.

Develop relationships and secure business with key clients with an emphasis on conventions and social business. Perform site tours for prospective clients and conduct pre-event and post event meetings with clients.

Handles multiple concurrent contract negotiations in order to maximize volume, revenue and profit.

Actively soliciting new business, contact prospective clients via phone, email, letter etc. to identify and procure business opportunities in order to maximize volume, revenue and profit.

Work closely with venues operations and culinary teams to ensure proper event execution. Achieve monthly individual revenue goal.

Develop partnerships with Destination Management Company (DMC’s), Wedding Planners, Production Companies and Vendors.

Work in tandem with the Catering Sales Team to cross-sell venues efficiently.

Build and maintain positive relationships with key customers. Respond to client request on a same day basis, follow-through with clients.

Develop F&B minimums and space availability that are competitive and offer highest yield for the hotel to ensure maximum profitability.

Develop proposals, menus and group events orders. Negotiate business terms of contracts. Detail every aspect of a group booking, coordinate the details within each department and act as point person for the client.

Perform projects such as market research, department marketing plan, event planning packages and lead distribution to ensure maximum room occupancy and client satisfaction for all accounts.

Participate in Annual Catering & Group Dining Marketing Plan to target key markets (including menu development, packaging, gifts, tradeshows and reader boards).

Professionally represent the property during site inspections, client entertaining, tradeshows, presentations and offsite events. Effective and proactive communication to external and internal clients. Maintains a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Preferred

2+ Years of Prior Relevant Experience

Food and Beverage experience in a high-volume hotel

Required

5+ Years of Prior Relevant Experience

Food and Beverage experience in a high-volume hotel

Preferred

Previous catering or group dining sales experience.

Preferred

Previous experience working in a similar resort setting.

Preferred

Excellent customer service skills.

Professional appearance and demeanor.

Working knowledge of Microsoft office.

Working knowledge of Delphi.

Working knowledge of Open Table.

Basic office equipment knowledge including copiers, printers, faxes and telephones.

Proper phone etiquette, people and communication skills.

Ability to communicate effectively in English both verbally and written forms.

Work varied shifts, including weekends and holidays.

Have interpersonal skills to deal effectively with all business contacts.

Effectively communicate in English, in both oral and written form.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X