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Fountain Worker III TD

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Fountain Worker III TD

Job Code:

10209

Profile Title:

10209 Fountain Worker III TD

Grade / Band:

04

FLSA Status:

Non-Exempt

As a Fountain Worker III, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.


Principal Duties & Responsibilities

Knowledgeable of selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu

Take and place order, serve and  garnish food and drinks efficiently and accurately in work area as applicable

Collect money, while following all proper cash handling and comp procedures

Maintain cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests

Pack and complete order as per guests’ preference with necessary condiments

Perform opening and closing duties based upon shift assignment

Unload warehouse orders and stock the orders in designated storage maintaining organization, stock and replenish supplies and machines as needed Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Perform other job-related duties as requested


Required for All Jobs

Performs other job-related duties as requested.

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma, GED or equivalent

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

Experience as a food handler in a similar environment

Preferred

5+ Years of Prior Relevant Experience

Experience in a high-volume food and beverage environment

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Formal education with a degree in a related field or equivalent work experience

Preferred

Experience working in a similar resort setting

Preferred


Knowledge, Skills and Abilities

KSAs

Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment

Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines

Knowledge of health, safety and sanitation regulations

Basic computer skills and experience with varied Point of Sale (POS) systems

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

X

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

80

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

 

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

 

X

 

 

Driving - auto/van

 

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

80

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

 

X

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

 

 

 

Walking

 

 

 

 

X

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

 

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

 

 

Extreme heat

 

 

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

X

 

Hazardous conditions - high structures

 

 

 

X

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - low to high

 

 

 

X

 

Office conditions

 

 

 

 

 

Outdoors

 

 

 

 

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

X

 

Smoke

 

 

 

 

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

X

 

Wet/Humid

 

 

 

X

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

 

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

 

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

X

 

Tight deadlines

 

 

 

 

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

X

 

Writing - complex