HRTMS Job Description Management
| Gourmet Vendeur TD-Union J o b D e s c r i p t i o n | | |
Job Profile Title: | Gourmet Vendeur TD-Union | Job Code: | 10227 | Profile Title: | 10227 Gourmet Vendeur TD-Union | Grade / Band: | Union - Hourly | FLSA Status: | Non-Exempt | As a Gourmet Vendeur, you will be responsible for selling, preparing and serving food and beverage items. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. | | | | | |
Principal Duties & Responsibilities | Exhibit proper knowledge, selling techniques and service delivery of all items on the menu | Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees | Take and input orders into micros, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type | Prepare and serve food and beverage items to guest as necessary | Refill viennoiserie, pastries, gelatos, ice coolers, reach in beverage coolers, reach in pantry coolers and condiment drawer | Be aware of expiration date for cookies and other confectionery | Maintain the cleanliness and the appearance of the front, dining, back and all storage areas | Use and clean equipment such as juicer, coffee maker, toaster, panini machine, blender, soda machine, oven and steamer | Unload warehouse order and stock the order in designated storage |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/
Preferred | High School Diploma, GED or equivalent | | Required | | | | | |
Work Experience | Experience | Experience Details | Required/
Preferred | 2+ Years of Prior Relevant Experience | Experience as a food handler in a similar, high-volume, fast paced restaurant environment | Required | | | | | |
Additional Requirements | Details | Required/
Preferred | Work varied shifts, to include weekends and holidays | Required | Experience working in a similar resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Knowledgeable about health and safety regulations | Ability to use standard kitchen equipment, including, but not limited to toasters, refrigerators/coolers, slicers, beverage machines | Excellent customer service skills | Able to lead and mentor a team | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts | Knowledgeable of computers and Point of Sale (POS) systems |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/
w.p.m. | Balancing | | | | | X | | Bending | | | | X | | | Carrying __pounds | | | | X | | 50 lbs | Clear speech - simple | | | | | | | Clear speech - complex | | | | | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | | | | Flexibility - lower body | | | | | | | Hearing/Listening | | | | | | | Kneeling | | | | | | | Lifting __pounds | | | | X | | 50 lbs | Near vision | | | | | | | Normal vision | | | | | | | Pushing/Pulling | | | | X | | | Reaching | | | | | X | | Sitting | | | | | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | | X | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | | | Communication - written | | | | | | Confined area | | | | | | Contacts - works alone | | | | | | Contacts - works around others | | | | | | Contacts - works with others | | | | | | Exposure to dust / dirt | | | | | | Exposure to fumes / odors | | | | | | Extreme cold | | | | | | Extreme heat | | | | | | Fast pace | | | | | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | | | Noise levels - low to moderate | | | | | | Noise levels - low to high | | | | | | Office conditions | | | | | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | | | Crisis incidents | | | | | | Customer service | | | | | | Decision making | | | | | | Fatigue | | | | | | High pressure | | | | | | Judgment | | | | | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | | | Perception | | | | | | Reading - simple | | | | | | Reading - complex | | | | | | Repetition | | | | | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | | | Writing - simple | | | | | | Writing - complex | | | | | | | | | | | | | | | | |
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