JDXpert Jobs
     
HRTMS Job Description Management

Baggage Handler TD-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Baggage Handler TD-Union

Job Code:

10229

Profile Title:

10229 Baggage Handler TD-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Bell Baggage Handler, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.


Principal Duties & Responsibilities

Work the baggage compound by retrieving bags from the belt systems, placing them into the proper grids based on luggage tag numbers until they are requested

Bring luggage in or out for Hotel groups

Maintain a clean work area for guests and staff

Provide excellent customer service consistent with the company’s core service standards and brand attributes


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Work Experience

Experience

Experience Details

Required/
Preferred

6+ Months of Prior Relevant Experience

Guest service experience

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience in a similar resort setting

Preferred


Knowledge, Skills and Abilities

KSAs

Demonstrate a positive attitude and outgoing personality

Able to effectively communicate in English, in both written and verbal forms

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

 

 

 

X

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

 

 

 

Distant vision

 

 

 

 

 

 

Driving - auto/van

 

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

 

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

100 pounds

Near vision

 

 

 

 

 

 

Normal vision

 

 

 

 

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

 

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

 

 

 

Typing __w.p.m.

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

 

 

Confined area

 

 

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

X

 

Extreme heat

 

 

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

 

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - low to high

 

 

 

X

 

Office conditions

 

 

 

X

 

Outdoors

 

 

 

X

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

 

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

 

 

Wet/Humid

 

 

 

X

 

Live Stream/ Video Recording

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

 

 

Fatigue

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

 

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

X

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

 

 

Organization

 

 

 

 

 

Perception

 

 

 

 

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

 

 

Tight deadlines

 

 

 

 

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X