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Cashier-Union

J o b D e s c r i p t i o n

Job Profile Title:	Cashier-Union
Job Code:	10337
Profile Title:	10337 Cashier-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
The Cashier is responsible for providing fast, friendly, and accurate service to casino guests in Food and Beverage outlets. This role involves but is not limited to handling cash and credit transactions, maintaining accurate registers and ensuring compliance with casino and regulatory standards. The cashier also supports F&B operations by assisting with stocking areas such as bakery, maintaining cleanliness, and delivering exceptional guest service.

Principal Duties & Responsibilities
Provide courteous and professional guest service by greeting guests, addressing inquiries about menu items, promotions, or casino offerings, and resolving or escalating concerns as needed.
Accurately process guest transactions (cash, credit, vouchers, player comps, promotions).
Balance cash drawer and reconcile sales at the beginning and end of each shift.
Ensure compliance with company policies, gaming regulations, and cash handling procedures.
Maintain the cleanliness and organization of all workstations and surrounding areas.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
1+ Years of Prior Relevant Experience	Cashier, retail, or Food and Beverage environment.	Required
	Must demonstrate a proficient commitment to delivering exceptional guest experiences, ensuring every interaction is welcoming and professional.	Required
	Experience working in a hospitality environment.	Preferred
	Experience working in a fast paced, high-volume environment.	Preferred

Additional Requirements
Details	Required/ Preferred
Availability to work nights, weekends, and holidays. Required	Required
Must meet all state and local licensing requirements (e.g., gaming license, alcohol service permit, if applicable). Required	Required
Bilingual. Preferred	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to manage multiple tasks and remain calm in very high-paced and stressful environment.
Knowledge of a Point of Sales (POS) system including handling all monetary/credit transactions; including working knowledge of computerized cash registers.
Knowledge of Food and Beverage operations and procedures
Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing				X
Bending				X
Carrying __pounds			X			20
Clear speech - simple					X
Clear speech - complex					X
Climbing		X
Crawling	X
Crouching				X
Distant vision				X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening					X
Kneeling				X
Lifting __pounds				X		25
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works with others				X
Exposure to dust / dirt	X
Exposure to fumes / odors		X
Extreme cold	X
Extreme heat	X
Fast pace				X
Hazardous conditions - Chemicals		X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate			X
Noise levels - low to high				X
Office conditions	X
Outdoors			X
Restricted area		X
Smoke		X
__% Travel	X
Wet/Humid			X
Live Stream/ Video Recording	X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents			X
Customer service					X
Decision making				X
Fatigue	X
High pressure				X
Judgment				X
Long hours	X
Math skills - advance	X
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition				X
Safety hazards				X
Tight deadlines	X
Writing - simple				X
Writing - complex	X