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Conv Porter-Union

J o b D e s c r i p t i o n

Job Profile Title:	Conv Porter-Union
Job Code:	10527
Profile Title:	10527 Conv Porter-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
As a Convention Porter, you will be responsible for setting, striking, maintaining and cleaning any meeting and event spaces. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Maintain and clean meeting rooms and event space before, during and after events in accordance with departmental procedures.
Ensure public areas are kept clean and organized and remove unnecessary items to service areas.
Stock and organize any necessary carts with designated materials and equipment, transporting to assigned function area.
Inspect set rooms for cleanliness and agreement to group requirements. Refresh meeting rooms when needed or requested according to department standards.
Maintain complete knowledge of all departmental standards, daily scheduled group functions, times, locations, amount of people, location of all Hotel function space and names of rooms, all styles of meeting and Banquet room settings and all safety and security guidelines.
Maintain linen inventory and stock in storage areas.
Set up rooms and any banquet function areas with designated tables, chairs, staging, dance floor, podiums, stanchions, easels and other equipment as specified by group requirements and in accordance with departmental standards.
Set up table linens, skirting and tabletop items (water pitchers, amenities, glasses, etc.) as specified by group and in accordance with departmental standards.
Breakdown Banquet function areas as scheduled in accordance to departmental procedures, storing all reusable goods and return equipment to specified storage areas.
Maintain cleanliness and organization of closets, storerooms and any storage areas; remove trash, wipe down shelves/counters; maintain floor cleanliness

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Bilingual	Preferred
Experience in the hospitality industry or similar environment	Preferred
Experience in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to take initiative and exhibit flexibility
A highly motivated and energetic personality
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards
Able to function in a fast paced environment, under short time constraints, and within established deadlines

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing					X
Bending				X
Carrying __pounds				X		50
Clear speech - simple				X
Clear speech - complex		X
Climbing		X
Crawling			X
Crouching				X
Distant vision		X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling			X
Lifting __pounds				X		75
Near vision				X
Normal vision					X
Pushing/Pulling				X
Reaching					X
Sitting		X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.	X
Walking					X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written			X
Confined area		X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors			X
Extreme cold			X
Extreme heat			X
Fast pace				X
Hazardous conditions - Chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors					X
Noise levels - low to moderate				X
Noise levels - low to high			X
Office conditions		X
Outdoors			X
Restricted area	X
Shifts				X
Smoke		X
__% Travel	X
Vibration			X
Wet/Humid		X
Live Stream/ Video Recording		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical			X
Clerical		X
Comprehension			X
Crisis incidents		X
Customer service				X
Decision making			X
Fatigue			X
High pressure			X
Judgment			X
Long hours			X
Math skills - advance	X
Math skills - basic			X
Memorization		X
Organization				X
Perception			X
Reading - simple				X
Reading - complex		X
Repetition				X
Safety hazards	X
Tight deadlines				X
Working conditions	X
Writing - simple			X
Writing - complex		X