JDXpert Job Viewer

JDXpert Jobs

HRTMS Job Description Management

Shift Supv Race & Sports II

J o b D e s c r i p t i o n

Job Profile Title:	Shift Supv Race & Sports II
Job Code:	10641
Profile Title:	10641 Shift Supv Race & Sports II
Grade / Band:	08
FLSA Status:	Non-Exempt
It is the primary responsibility of the Race & Sports Shift Supervisor to oversee the daily operations of the Race & Sportsbook department. The supervisor ensures all guests receive the highest level of service. All duties are to be performed in accordance with the department and property policies, practices, and procedures.

Principal Duties & Responsibilities
Oversee day to day operations in the book, including ensuring state gaming regulations and Title 31 requirements are adhered to
Supervise staff on-duty and schedule all breaks
Ensure all department policies are adhered to
Educate guests on how to wager on all racing and sporting events
Handle any guest disputes

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	Race and Sportsbook or related casino area	Required

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Supervisory/managerial experience	Preferred
Experience working in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Working knowledge of Race and Sports terminology
Able to effectively communicate in English, in both written and verbal forms
Able to lead and mentor a team
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X