JDXpert Jobs
     
HRTMS Job Description Management

Supv F&B

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Supv F&B

Job Code:

10685

Profile Title:

10685 Supv F&B

Grade / Band:

08

FLSA Status:

Non-Exempt

It is the primary responsibility of the Supervisor F&B to assist with overseeing the Front Service staff in the various outlets


Principal Duties & Responsibilities

Make daily floor plans per shift to ensure proper rotation and coverage of stations

Review staffing, schedules and vacations; coach and train on policies and procedures; perform employee evaluations and manage all issues related to attendance records and FileNet in general

Maintain contacts with cashiers to ensure correct policies and procedures for check handling / closing are maintained by service staff

Delegate responsibilities to employees and supervise tasks to completion, correctly and on time

Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees

Keep inventory form and stocking area updated; order supplies through the IP System and Purchasing and prepare purchase requisitions for any outlets

Inspect the food coming from support departments to assure freshness and quality; properly label and date all products to ensure safe keeping and sanitation

Analyze financial reports on a daily, monthly, and yearly basis; identify and implement cost-cutting measures and initiatives, able to contact engineering department or other vendors to repair equipment

Maintain direct communication with guests for special requests and large party reservations


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

Supervisory experience

Required


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Experience working in a similar resort setting

Preferred

Bilingual, English as the primary or secondary language

Preferred


Knowledge, Skills and Abilities

KSAs

High volume restaurant management or supervisory experience

Able to effectively communicate in English, in both written and verbal forms

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

X

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

_15_pounds

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

X

 

 

 

Climbing

 

X

 

 

 

 

Crawling

 

X

 

 

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

X

 

 

 

Driving - auto/van

X

 

 

 

 

 

Driving - limousine

X

 

 

 

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

_50_pounds

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

X

 

 

 

Typing __w.p.m.

 

 

X

 

 

_45_w.p.m.

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

X

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

X

 

 

Extreme heat

 

 

X

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

X

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

 

X

 

Office conditions

 

 

X

 

 

Outdoors

 

 

X

 

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

X

 

 

 

 

Wet/Humid

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

X

 

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

X

 

 

 

 

Math skills - basic

 

 

X

 

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Safety hazards

 

 

X

 

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

X

 

 

Writing - complex

X