Supv F&B

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Job Profile Title:

Supv F&B

Job Code:

10685

Profile Title:

10685 Supv F&B

Grade / Band:

08

FLSA Status:

Non-Exempt

It is the primary responsibility of the Supervisor F&B to assist with overseeing the Front Service staff in the various outlets

Make daily floor plans per shift to ensure proper rotation and coverage of stations

Review staffing, schedules and vacations; coach and train on policies and procedures; perform employee evaluations and manage all issues related to attendance records and FileNet in general

Maintain contacts with cashiers to ensure correct policies and procedures for check handling / closing are maintained by service staff

Delegate responsibilities to employees and supervise tasks to completion, correctly and on time

Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees

Keep inventory form and stocking area updated; order supplies through the IP System and Purchasing and prepare purchase requisitions for any outlets

Inspect the food coming from support departments to assure freshness and quality; properly label and date all products to ensure safe keeping and sanitation

Analyze financial reports on a daily, monthly, and yearly basis; identify and implement cost-cutting measures and initiatives, able to contact engineering department or other vendors to repair equipment

Maintain direct communication with guests for special requests and large party reservations

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Supervisory experience

Required

Work varied shifts, to include weekends and holidays

Required

Experience working in a similar resort setting

Preferred

Bilingual, English as the primary or secondary language

Preferred

High volume restaurant management or supervisory experience

Able to effectively communicate in English, in both written and verbal forms

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

X

Bending

X

Carrying __pounds

X

_15_pounds

Clear speech - simple

X

Clear speech - complex

Climbing

Crawling

Crouching

X

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

_50_ pounds

Near vision

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

X

_45_w.p.m.

Walking

X

Communication - verbal

X

Communication - written

Confined area

Contacts - works alone

X

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

Office conditions

X

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

Customer service

X

Decision making

X

Fatigue

High pressure

X

Judgment

X

Long hours

Math skills - advance

X

Math skills - basic

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

Repetition

X

Safety hazards

Tight deadlines

X

Working conditions

X

Writing - simple

X

Writing - complex