Specialist HR I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Specialist HR I

Job Code:

10719-2

Profile Title:

10719-2 ADA Accommodations Specialist

Grade / Band:

08

FLSA Status:

Non-Exempt

The ADA Accommodations Specialist is responsible for administering the Americans with Disabilities Act (ADA) Accommodations program for an assigned property and/or business unit. This position provides support in the implementation of standardized policies and practices, that are associated with the accommodation process related to the administration of the ADA, to create departmental efficiencies and excellent customer service. The Accommodation Specialist works closely with the assigned property's HR, Corporate Legal, Workers Compensation, and Leave of Absence departments on coordination of requests and communication with employees and management regarding short and long-term ADA accommodations. All duties are to be performed in accordance with property and MGM Resorts policies, practices, and procedures.

Facilitate the interactive process with employees seeking a workplace accommodation under the ADA and determine an appropriate course of action based on multiple considerations

Perform accommodation services to ensure compliance with regulations, Company policies, and standard work to support employee requests for accommodations in safe and productive assignments

Develop transitional work assignments or longterm accommodations within the position based on restrictions and available job tasks. Communicate the transitional work assignment plan or accommodation to the employee and obtain their agreement. Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes.

Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers, and HR

Escalate complex issues and cases including the inability to accommodate

Perform case management and coordinate the accommodation process for endtoend case management; this includes working with the employee, operations leaders, work location, and other stakeholders

Provide support and guidance while performing activities related to short term and long term medicalbased accommodations for employees at work or returning to work

Consult, coordinate, and partner with HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriate

Identify accommodation trends and recommend appropriate and consistent approaches for the organization

Implement and administer a job search process for employees that cannot be accommodated

Ensure Compliance with all state and federal regulations in relation to accommodation of disabilities in the workplace

Maintain system records and documentation to ensure accurate and timely information/documentation

Develop and provide training for employees, managers, HR, and others in the LOA program services

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

Associate's Degree

Preferred

Bachelor's Degree or equivalent experience

Preferred

2+ Years of Prior Relevant Experience

Working with employees on disability, leave of absence, Human Resources, or other employee relations functions

Required

4+ Years of Prior Relevant Experience

Working with employees on disability, leave of absence, human resources, or other employee relations function

Preferred

Previous experience in providing consultation on disability issues or leaves of absence

Required

Demonstrated experience managing cases from intake to closure with a high degree of accuracy, resolution, and employee satisfaction

Required

Previous experience in Employee Relations and/or benefits

Preferred

Previous experience working in a similar resort setting

Preferred

Strong practical experience and knowledge of Human Resources operations in the hospitality and/or service industry

Preferred

Knowledge of federal and state disability laws regarding access for people with disabilities; specifically, ADA and FMLA

Intermediate experience working with Windows, Word, Excel, and PowerPoint

Intermediate knowledge of the Americans with Disabilities Act

Exceptional communication and organizational skills and supervisor attention to detail

Ability to prioritize in a fastpaced environment

Strong analytical and critical thinking skills

Ability to make decisions to ensure compliance with the MGM Resorts International accommodations protocols

Understanding of disabilities and their impact on a person’s independence and employment opportunities

Must possess strong communication skills to build sustainable working relationships throughout the organization

Must possess a proactive relationship style to deal with all issues that may be sensitive in nature

Ability to work under pressure while meeting deadlines, withstand prolonged standing or walking, manual dexterity and mobility to use computer, access all business entities, and attend to company business within Las Vegas

Excellent customer service skills.

Interpersonal skills to effectively communicate with all business contacts

Ability to effectively communicate in English, in both oral and written forms

Balancing

X

Bending

X

Carrying __pounds

X

Clear speech - simple

X

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

Near vision

X

Normal vision

X

Pushing/Pulling

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

40

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

Office conditions

X

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

Math skills - basic

X

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

Repetition

Safety hazards

Tight deadlines

X

Working conditions

X

Writing - simple

X

Writing - complex