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Dealer Table Games TD

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Dealer Table Games TD

Job Code:

10720

Profile Title:

10720 Dealer Table Games TD

Grade / Band:

05

FLSA Status:

Non-Exempt

It is the responsibility of the Table Games Dealer to perform the act of dealing table games while providing excellent guest  service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as  department and Company policies, practices, and procedures.


Principal Duties & Responsibilities

Deal one or more Game Types proficiently; including Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker),  and variations

Protect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately  exchange cash or markersfor chips; collect losing bets, pays winning bets, and collect commission based on game  dealt

Communicate verbally with supervisors or Table Games Managers of unnatural orirregular play and disputes on the  game

Notify supervisor immediately of all mistakes or claims and makes resolution only at the direction of the supervisor

Verbalize playerinstructions, card totals, results or any otherinformation asrequired in the procedures of each  game

Maintain a helpful and courteous atmosphere on the game

Promote and maintain the highest level of service to all guests while staying alert to their needs and respond  effectively to guest inquiries;resolve guest complaints within scope of authority; otherwise referthe matter to  management

Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma, GED or equivalent

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

6+ Months of Prior Relevant Experience

Dealing multiple table games experience working in a similar resort setting

Required

1+ Years of Prior Relevant Experience

Dealing multiple table games experience working in a similar resort setting

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Demonstratable knowledge of at least two core Table Games and/or Carnival Games offered at MGM Resorts properties.

Preferred


Knowledge, Skills and Abilities

KSAs

Able to effectively communicate in English, in both written and verbal forms

Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while  maintainingconfidentiality

Ability to multi‐task and work well in a fast paced, team‐oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with  particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonalskills to effectively communicate with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

20 pounds

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

 

 

 

 

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

 

 

 

 

Driving - auto/van

 

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

 

 

 

Flexibility - lower body

 

 

 

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

20

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

 

X

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

X

 

 

Walking

 

 

 

 

X

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

 

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

 

 

Extreme heat

 

 

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

 

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

 

 

Noise levels - low to high

 

 

 

X

 

Office conditions

 

 

 

 

 

Outdoors

 

 

 

 

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

 

 

Wet/Humid

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

 

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

 

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

 

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

 

 

Tight deadlines

 

 

 

 

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X