JDXpert Job Viewer

JDXpert Jobs

HRTMS Job Description Management

Investigator II

J o b D e s c r i p t i o n

Job Profile Title:	Investigator II
Job Code:	10775
Profile Title:	10775 Investigator II
Grade / Band:	09
FLSA Status:	Non-Exempt
As a Surveillance Investigator, you will be responsible for observing and monitoring the casino floor for potential weakness.

Principal Duties & Responsibilities
Perform casino floor observations for theft, known advantage players, suspicious individuals and identify employee game protection procedure errors; evaluate investigation findings, recommend courses of action to Surveillance Directors for review and obtain/verify evidence by interviewing and observing suspects and witnesses or by analyzing records
Evaluate the effectiveness of current programs and assist in the development of further internal controls and procedures to eliminate potential weakness areas
Recognize trends and document them accordingly; communicate with Table Games and Surveillance in real time, reporting observations
Complete internet research on advantage play and fraud schemes
Operate Closed Circuit TV (CCTV) and digital recording programs to conduct surveillance; conduct routine surveillance filming, review videos, and complete documentation to detect suspicious activity throughout casino and gaming areas; monitor Table Games, Casino Cage, Soft Count, Poker, and Race and Sports areas and personnel as well as employees adjunct to casino floor
Maintain strict confidentiality for the company when conducting observations and investigations
Use computer and associated hardware to complete documentation and prepare daily reports; maintain evidence by dubbing and saved video files
Prepare and present caseloads to outside agencies for prosecution, such as law enforcement or other government agencies as needed; testify in court as a representative for the Company as necessary and work closely and cooperate with local, state and federal law enforcement agencies, including Gaming Control Board (GCB)
Conduct employee and non-employee investigative interviews

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma or GED		Required
Bachelor's Degree	A related field	Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience		Required
5+ Years of Prior Relevant Experience	Investigative experience in the casino industry	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Experience working in a similar resort setting	Preferred
Experience with Closed Circuit TV (CCTV)/digital systems	Preferred
Experience in working with all levels of management, including senior executives	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to recognize faces with a high degree of recall and accuracy
Comprehensive knowledge of Nevada Gaming regulations, casino operations, policies, procedures, cheating methods, advantage play systems, and social media investigations
Proficient knowledge of at least one card counting system
Able to effectively communicate in English, in both written and verbal forms
Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
Ability to make sound decisions immediately without supervision
Ability to multi-task and work well in a fast paced, team-oriented environment
Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X