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Specialist Space Planning

J o b D e s c r i p t i o n

Job Profile Title:	Specialist Space Planning
Job Code:	10935
Profile Title:	10935 Specialist Space Planning
Grade / Band:	09
FLSA Status:	Non-Exempt
This position will create and establish efficiencies within the booking of meeting space to increase revenue. Ensure efficient space utilization by properly placing business in hotel space, maximizing meeting space opportunities for space during high and low demand periods and identifying space opportunities for catering only groups to assist with overall catering budgets. Position will provide monthly summary on availability and patterns at respective Hotel to ensure entire brand has visibility to opportunity dates among all properties. Manage and coordinate hotel holds on entertainment venues and ensure effective communication and collaboration on booking statuses.

Principal Duties & Responsibilities
Report all open weeks and patterns to Global Sales and Leadership teams assist in creating programs to improve room sales and to target soft and off-peak periods
Input details of all meeting space into Delhi in accordance with booking guidelines along with reviewing all turnovers to ensure program of events in Agreement matches what is being held in Delphi
Work with each respective National Sales Manager on firming up load in / load out times for all large meeting space
Monitor meeting space in Delphi to identify patterns or shifts that will offer availability for small group sales team and catering only opportunities
Manage ongoing calendar of events with Entertainment team to ensure we are holding events correctly with Entertainment Venue
Update the entertainment team as convention/entertainment events go definite and release when necessary

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	Related experience	Required
4+ Years of Prior Relevant Experience	Hotel Sales, Operations, Convention Services, or Special Event experience	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Preferred

Knowledge, Skills and Abilities
KSAs
Knowledgeable of Delphi and how to effectively put function space on hold
Knowledgeable of meeting room capacities, banquet set-up, and any other pertinent details as they related to function room set-up
Knowledgeable of basic AV and setup required for AV as it relates to the time needed to set up but also the square footage needed in a room to ensure contracted capacities are correct
Ability to train and motivate multiple levels of associates and managers by helping the entire organization meet and exceed sales targets
Must have good collaboration skills to be able to work with all departments effectively
Able to effectively communicate in English, in both written and verbal forms
Able to lead and mentor a team
Ability to multi-task and work well in a fast paced, team-oriented environment
Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X