Security Officer Conv-Union

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Job Profile Title:

Security Officer Conv-Union

Job Code:

10992

Profile Title:

10992 Security Officer Conv-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Convention Services Officer, you will be responsible for providing security and protection for guests, employees and the company.

Provide security and protection for our guests, employees, and company property; uphold law and order in conventions in conjunction with local law enforcement, administer first aid and assist injured guests or employees, ensure proper authorities are contacted

Remain alert for any suspicious persons or activities and report any safety hazards immediately to maintenance

Answer guests’ questions and furnish detailed information on facilities, attractions, retail shops, food and beverage locations

Knowledgeable and use of radio communication procedures and corresponding codes

React professionally and rationally in emergency and pressure situations, restrain intoxicated, disorderly, or insubordinate guests or remove them from premises

Follow the established procedures for escorting and assist necessary employees to cash control

Communicate professionally with management

Promote and practice safety awareness and behavior, adhering to safety standards and direct emergency vehicles when called upon

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

6+ Months of Prior Relevant Experience

Customer service experience

Required

Work varied shifts, to include weekends and holidays

Required

Experience working in a similar resort setting

Preferred

Working knowledge of common safety hazards and precautions to establish a safe work environment.

Able to effectively communicate in English, in both written and verbal forms

Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

X

Bending

X

Carrying __pounds

X

50 lbs

Clear speech - simple

Clear speech - complex

Climbing

X

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

X

50 lbs

Near vision

Normal vision

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

X

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex