HRTMS Job Description Management
| Manicurist Ld-Minimum Wage J o b D e s c r i p t i o n | | |
Job Profile Title: | Manicurist Ld-Minimum Wage | Job Code: | 11198 | Profile Title: | 11198 Manicurist Ld-Minimum Wage | Grade / Band: | 05 | FLSA Status: | Non-Exempt | As a Lead Manicurist, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us. | | | | | |
Principal Duties & Responsibilities | Consistently offer professional, friendly and engaging service to exceed guest expectations | Ensure guests are given the highest level of customer service by providing nail care services including but not limited to manicures, pedicures, gel and acrylic applications | Adhere to the guidelines of the service protocol and completing services in the time allotted | Provide input into the research, development, evaluation, and implementation of new services, protocols and professional product lines | Coordinate and facilitate training of all new hires of all offered manicures, pedicures, gel and acrylic applications services provided in salon and spa facility | Organize continuing education and ongoing mentorship and coaching of Manicure team to ensure established treatment and safety standards are consistently met | Promote and sell service treatments, enhancements, upgrades, and retail products |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma or GED | | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | Related experience | Required | 3+ Years of Prior Relevant Experience | Manicurist experience in a spa or salon environment | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Experience in retail | Preferred | Experience in a similar luxury spa or salon setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Able to effectively communicate in English, in both written and verbal forms | Effective listening abilities with strong judgment skills | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts | Maintain a professional, neat and well-groomed appearance adhering to company standards |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 10 | Clear speech - simple | | | | X | | | Clear speech - complex | | | X | | | | Climbing | | X | | | | | Crawling | | X | | | | | Crouching | | | X | | | | Distant vision | | | X | | | | Driving - auto/van | X | | | | | | Driving - limousine | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting __pounds | | | | X | | 10 | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | X | | | | Typing __w.p.m. | | | X | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | X | | | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | X | | | Extreme heat | | | X | | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | X | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | | X | | Office conditions | | | X | | | Outdoors | | | X | | | Restricted area | | | | X | | Shifts | | | | X | | Smoke | | | | X | | __% Travel | X | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | X | | | Clerical | | | X | | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | X | | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | X | | | | | Math skills - basic | | | X | | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | X | | | | | Repetition | | | | X | | Safety hazards | | | X | | | Tight deadlines | | | | X | | Writing - simple | | | X | | | Writing - complex | X | | | | | | | | | | | | | | | |
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