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Massage Therapist-Minimum Wage

J o b D e s c r i p t i o n

Job Profile Title:	Massage Therapist-Minimum Wage
Job Code:	11199
Profile Title:	11199 Massage Therapist-Minimum Wage
Grade / Band:	04
FLSA Status:	Non-Exempt
As a Massage Therapist, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Principal Duties & Responsibilities
Consistently offer professional, friendly and engaging service to exceed guest expectations
Follow all departmental policies and procedures, including safety and sanitation policies
Ensure guests are given the highest level of service by providing the most current information and techniques in massage modalities including but not limited to Swedish, Deep Tissue and related body services per treatment and department protocols
Promote and sell service treatments, enhancements, upgrades and retail products

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Required

Additional Requirements
Details	Required/ Preferred
One (1) year of guest service experience	Preferred
One (1) year of experience as a massage therapist in a spa or salon environment	Preferred
Experience in retail	Preferred

Knowledge, Skills and Abilities
KSAs
Able to effectively communicate in English, in both written and verbal forms
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing				X
Bending				X
Carrying __pounds				X		10 pounds
Clear speech - simple				X
Clear speech - complex
Climbing				X
Crawling
Crouching
Distant vision				X
Driving - auto/van
Driving - limousine
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		10 pounds
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching
Sitting				X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold
Extreme heat
Fast pace				X
Hazardous conditions - Chemicals				X
Hazardous conditions - high structures
Hazardous conditions - high voltage
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high
Office conditions				X
Outdoors
Restricted area
Shifts				X
Smoke				X
__% Travel
Vibration
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex
Repetition				X
Safety hazards				X
Tight deadlines				X
Working conditions				X
Writing - simple				X
Writing - complex