HRTMS Job Description Management
| Driver TD-Union J o b D e s c r i p t i o n | | |
Job Profile Title: | Driver TD-Union | Job Code: | 11210 | Profile Title: | 11210 Driver TD-Union | Grade / Band: | Union - Hourly | FLSA Status: | Non-Exempt | It is the responsibility of the Driver to provide excellent customer service and create a safe and friendly environment for employees and guests by assisting guests with transportation, baggage assistance and personal belongings. All duties are to be performed in accordance with federal, state, and local laws, regulations, and ordinances, as well as with department and Company policies, practices, and procedures. | | | | | |
Principal Duties & Responsibilities | Drive vehicle assigned by dispatch, includes picking up and dropping off guests as assigned | Run various types of errands for VIP guests including picking up shopping items for guests | Answer calls from dispatch and management on radio | Maintain a strong working knowledge of the company’s area and hotels, golf courses, and restaurants as well as other areas outside the city limits; including using magazines, guides and bulletins to keep up with the ever‐changing city demographics | Log and report all necessary repair or maintenance on the vehicle report sheet at the end of their shift | Keep vehicle up to par at all times, including maintaining cleanliness of interior and exterior of vehicle, and returning vehicle with 3⁄4 tank of fuel at the end of the shift | Notify a supervisor immediately of any safety/maintenance issues with their assigned vehicle | Keep Dispatchers informed of location at all times | Adhere to the policies and procedures of the Front Services and Transportation Department |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Preferred | High school diploma and equivalent | Preferred | Six (6) months of experience with two‐way radios | Preferred | One (1) year of customer service experience | Preferred | Two (2) years’ experience driving a limo | Preferred | Experience working in a similar resort setting | Preferred | Experience driving luxury limousines | Preferred | Bilingual abilities, English as the primary or secondary language | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Able to effectively communicate in English, in both written and verbal forms | Ability to multi‐task and work well in a fast paced, team‐oriented environment | Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail | Effective listening abilities with strong judgment skills | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | X | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 50 pounds | Clear speech - simple | | | | X | | | Clear speech - complex | | | | | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | X | | | Distant vision | | | | | | | Driving - auto/van | X | | | | | | Driving - limousine | | | | X | | | Flexibility - upper body | | | | X | | | Flexibility - lower body | | | | X | | | Hearing/Listening | | | | X | | | Kneeling | | | | X | | | Lifting __pounds | | | | X | | 75 pounds | Near vision | | | | | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | | | | Typing __w.p.m. | | | | | | | Walking | | | | | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | | | Contacts - works alone | | | | | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | | X | | Extreme heat | | | | X | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | X | | Indoors | | | | | | Noise levels - low to moderate | | | | X | | Noise levels - low to high | | | | | | Office conditions | | | | | | Outdoors | | | | X | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | | | __% Travel | | | | | | Vibration | | | | X | | Wet/Humid | | | | X | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | | | Clerical | | | | | | Comprehension | | | | X | | Crisis incidents | | | | | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | | | Repetition | | | | X | | Safety hazards | | | | | | Tight deadlines | | | | | | Working conditions | | | | | | Writing - simple | | | | X | | Writing - complex | | | | | | | | | | | | | | | | |
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