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Driver TD-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Driver TD-Union

Job Code:

11210

Profile Title:

11210 Driver TD-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

It is the responsibility of the Driver to provide excellent customer service and create a safe and friendly environment for employees and guests by assisting guests with transportation, baggage assistance and personal belongings. All duties are to be performed in accordance with federal, state, and local laws, regulations, and ordinances, as well as with department and Company policies, practices, and procedures.


Principal Duties & Responsibilities

Drive vehicle assigned by dispatch, includes picking up and dropping off guests as assigned

Run various types of errands for VIP guests including picking up shopping items for guests

Answer calls from dispatch and management on radio

Maintain a strong working knowledge of the company’s area and hotels, golf courses, and restaurants as well as other areas outside the city limits; including using magazines, guides and bulletins to keep up with the ever‐changing city demographics

Log and report all necessary repair or maintenance on the vehicle report sheet at the end of their shift

Keep vehicle up to par at all times, including maintaining cleanliness of interior and exterior of vehicle, and returning vehicle with 3⁄4 tank of fuel at the end of the shift

Notify a supervisor immediately of any safety/maintenance issues with their assigned vehicle

Keep Dispatchers informed of location at all times

Adhere to the policies and procedures of the Front Services and Transportation Department


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Preferred

High school diploma and equivalent

Preferred

Six (6) months of experience with two‐way radios

Preferred

One (1) year of customer service experience

Preferred

Two (2) years’ experience driving a limo

Preferred

Experience working in a similar resort setting

Preferred

Experience driving luxury limousines

Preferred

Bilingual abilities, English as the primary or secondary language

Preferred


Knowledge, Skills and Abilities

KSAs

Able to effectively communicate in English, in both written and verbal forms

Ability to multi‐task and work well in a fast paced, team‐oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

X

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

50 pounds

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

 

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

 

 

 

 

Driving - auto/van

X

 

 

 

 

 

Driving - limousine

 

 

 

X

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

75 pounds

Near vision

 

 

 

 

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

 

 

 

Typing __w.p.m.

 

 

 

 

 

 

Walking

 

 

 

 

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

 

 

Contacts - works alone

 

 

 

 

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

X

 

Extreme heat

 

 

 

X

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

 

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

X

 

Indoors

 

 

 

 

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - low to high

 

 

 

 

 

Office conditions

 

 

 

 

 

Outdoors

 

 

 

X

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

 

 

Smoke

 

 

 

 

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

X

 

Wet/Humid

 

 

 

X

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

 

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

 

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

 

 

Tight deadlines

 

 

 

 

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

X

 

Writing - complex