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Specialist Vehicle-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Specialist Vehicle-Union

Job Code:

11240

Profile Title:

11240 Specialist Vehicle-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

The Vehicle Specialist performs light maintenance and repair for all vehicles while providing excellent service consistent with the Company's core service standards and brand attributes. All duties are to be performed in accordance with departmental and property policies and procedures.


Principal Duties & Responsibilities

Perform light maintenance and repair of all vehicles in the department including replacing tires, changing light bulbs and other minor repairs.

Identify and report defects throughout the work environment; notify supervisors immediately of hazards, injuries, equipment or processes that negatively affect the operations.

Perform daily inspections of all vehicles by checking tire pressures, oil levels, major structural dents and scratches to ensure the vehicles are in proper working order and presentable before dispatching occurs.

Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment.

Proactively seek to provide refined luxury service ensuring guest satisfaction.

Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task.

Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance.

Anticipate guests’ needs, respond promptly and acknowledge all guests, no matter how busy or time of day.

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.

Own all requests and complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction.

Participate in the company’s sustainability initiative through energy conservation and the use of recycling programs and materials.

Ensure Company property and equipment is properly used and maintained.

Protect and utilize Company assets in a responsible and professional manner.

Develop a maintenance schedule for all vehicles using computer spreadsheets and vendor contacts to ensure vehicles are repaired at the necessary location; maintain accurate records of each vehicle’s maintenance history.

Manage the out-sourced cleaning of all vehicles by using a checklist of specific guidelines to follow.

Maintain and keep an accurate record of all vehicle registration and renewals and handle renewals as they become due.

Operate different types of vehicles including manual and automatic transmissions.

Troubleshoot vehicle problems to ensure vehicle repairs are sent to the correct vendors and locations for specific repairs.

Maintain a positive working relationship with vendors; coordinate times and locations for vehicle maintenance.

Update management of vehicle repairs and quotes for repairs through electronic spreadsheet on a weekly basis.

Provide management with monthly expenses to maintain each vehicle.

When requested provide assistance with Executive vehicles.

Keep inventory of vehicle maintenance supplies and reorder supplies as needed.

Prioritize maintenance by necessity to ensure enough vehicles are on the road during peak days and times.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma, GED or equivalent

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

1+ Years of Prior Relevant Experience

Vehicle maintenance experience

Required


Additional Requirements

Details

Required/
Preferred

Previous experience working in a similar resort setting

Preferred


Knowledge, Skills and Abilities

KSAs

Ability to drive manual and automatic transmission vehicles.

Excellent service skills consistent with the Company’s core service standards and brand attributes.

Interpersonal skills to effectively communicate with all business contacts.

Professional appearance and demeanor.

Ability to perform job functions with attention to detail, speed, and accuracy.

Ability to work cohesively with co-workers as part of a team.

Ability to work with minimal supervision.

Ability to understand guest service needs.

Ability to follow directions thoroughly.

Ability to Prioritize and organize.

Working knowledge of two-way radio, telephone, and/or digital radio.

Be a clear thinker, remaining calm and resolving problems using good judgment.

Familiar with Clark County Area.

Maintain confidentiality of guest information and pertinent hotel data.

Work varied shifts, including weekends and holidays.

Working knowledge of Microsoft Office applications; i.e. Excel, Word, and Outlook.

Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.

Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

Ability to effectively communicate in English, in both oral and written forms.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

X

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

30

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

X

 

 

Crawling

 

 

 

X

 

 

Crouching

 

 

 

X

 

 

Distant vision

 

 

 

X

 

 

Driving - auto/van

 

 

 

X

 

 

Driving - limousine

 

 

 

X

 

 

Flexibility - upper body

 

 

 

X

 

 

Flexibility - lower body

 

 

 

X

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

 

X

 

 

Lifting __pounds

 

 

 

X

 

50

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

X

 

 

Typing __w.p.m.

 

 

 

X

 

20

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

 

X

 

Extreme heat

 

 

 

X

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

 

X

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - low to high

 

 

 

X

 

Office conditions

 

 

 

X

 

Outdoors

 

 

 

X

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

X

 

Wet/Humid

 

 

 

X

 

Live Stream/ Video Recording

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

 

 

X

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

 

X

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Working conditions

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

X