Supv Steward-Hourly

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Supv Steward-Hourly

Job Code:

11252

Profile Title:

11252 Supv Steward-Hourly

Grade / Band:

07

FLSA Status:

Non-Exempt

As a Steward Shift Supervisor, you will be responsible for assigned operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Creating and ensuring a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount in accordance with S.H.O.W. Service Basic Standards

Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld while promoting and building positive public, employee and departmental relations at all times.

Possesses thorough knowledge of proper usage and maintenance of all equipment to sustain and improve cleanliness and sanitation of such equipment.  Inspects equipment and assures PM is in effect.  This also includes day to day operations ensuring proper cleaning, maintenance, and sanitation of all ware washing machines, equipment and chemicals.

Maintains a seamless and hassle-free work environment by conducting on-the-job training programs for all department personnel.  Identifies any performance gaps with talent and provides proper coaching.

Educating and keeping up to date knowledge regarding all codes relating to sanitation according to State and Federal guidelines

Prepares talent schedules based on forecasting data according to company guidelines and develops production schedules, pars according to outlet projections.  This includes assisting in the coordination of stewarding personnel and accurate record and log maintenance.

Maintains a clean, safe, hazard-free work environment within area of responsibility ensuring all daily and weekly cleaning and deep cleaning schedules are followed to keep the property fresh.

Performs any duty of equal or lesser complexity assigned by the Executive Steward or Assistant Executive Steward

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma or GED

Required

1+ Years of Prior Relevant Experience

Required

Previous experience working in a similar resort setting

Preferred

Bilingual

Preferred

Thorough knowledge of safety and OSHA guidelines

Knowledge of restaurant operations, such as opening/closing procedures, kitchen steward functions, and all materials and equipment used in the kitchen cleaning areas

Able to set priorities, plan and coordinate work activities, and obtain and manage resources

Able to lead and mentor a team

Ability to read and write proficiently to evaluate reports, correspondence and statistical information

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

X

Bending

X

Carrying __pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Crawling

X

Crouching

X

Distant vision

X

Driving - auto/van

X

Driving - limousine

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

__% Travel

X

Wet/Humid

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

X

Repetition

X

Safety hazards

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X