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Asst Hskper I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Asst Hskper I

Job Code:

11271

Profile Title:

11271 Asst Hskper I

Grade / Band:

08

FLSA Status:

Exempt

As an Assistant Housekeeper, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.


Principal Duties & Responsibilities

Supervise Housekeeping employees and Floor Supervisors to ensure that they adhere to and enforce company and Housekeeping policies, being alert to their duties

Inspect five (5) rooms or more in written form and 20 visual inspections daily to ensure that Floor Supervisors and GRA’s are conforming to the sanitation requirements of health laws and standards

Coordinate and conduct performance appraisals of Housekeeping employees in accordance with company guidelines

Maintain records, including repair needs, lost and found items, and quality of work done by employees

Complete the daily summary

Instruct employees and new hires on the products used for cleaning in accordance with OSHA chemical Right To Know standards

Coordinate turn-down services and other special requests made by VIP Services and VIP guests


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

 

Required

1+ Years of Prior Relevant Experience

housekeeping supervisory experience in a large & casino and or other industry, preferably in rooms

Preferred


Additional Requirements

Details

Required/
Preferred

Work varied shifts, to include weekends and holidays

Required

Bilingual

Preferred

Experience in a similar resort setting

Preferred


Knowledge, Skills and Abilities

KSAs

Ability to schedule employees to maximize efficiency and fairness

Able to effectively communicate in English, in both written and verbal forms

Able to lead and mentor a team

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

X

 

 

 

Climbing

 

X

 

 

 

 

Crawling

 

X

 

 

 

 

Crouching

 

 

X

 

 

 

Distant vision

 

 

X

 

 

 

Driving - auto/van

X

 

 

 

 

 

Driving - limousine

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting __pounds

 

 

 

X

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

X

 

 

 

Typing __w.p.m.

 

 

X

 

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

X

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

X

 

 

Extreme heat

 

 

X

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

X

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

 

X

 

Office conditions

 

 

X

 

 

Outdoors

 

 

X

 

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

X

 

 

 

 

Wet/Humid

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

X

 

 

Clerical

 

 

X

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

X

 

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

X

 

 

 

 

Math skills - basic

 

 

X

 

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

X

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

X

 

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

X

 

 

Writing - complex

X