Asst Hskper I

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Job Profile Title:

Asst Hskper I

Job Code:

11271

Profile Title:

11271 Asst Hskper I

Grade / Band:

08

FLSA Status:

Exempt

As an Assistant Housekeeper, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Supervise Housekeeping employees and Floor Supervisors to ensure that they adhere to and enforce company and Housekeeping policies, being alert to their duties

Inspect five (5) rooms or more in written form and 20 visual inspections daily to ensure that Floor Supervisors and GRA’s are conforming to the sanitation requirements of health laws and standards

Coordinate and conduct performance appraisals of Housekeeping employees in accordance with company guidelines

Maintain records, including repair needs, lost and found items, and quality of work done by employees

Complete the daily summary

Instruct employees and new hires on the products used for cleaning in accordance with OSHA chemical Right To Know standards

Coordinate turn-down services and other special requests made by VIP Services and VIP guests

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Required

Work varied shifts, to include weekends and holidays

Required

One (1) year of housekeeping supervisory experience in a large hotel & casino and or other industry, preferably in rooms

Preferred

Bilingual

Preferred

Experience in a similar resort setting

Preferred

Ability to schedule employees to maximize efficiency and fairness

Able to effectively communicate in English, in both written and verbal forms

Able to lead and mentor a team

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

Stooping

Typing __w.p.m.

Walking

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex