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Intern

J o b D e s c r i p t i o n

Job Profile Title:	Intern
Job Code:	11287-1
Profile Title:	11287-1 Intern (Springfield)
Grade / Band:	01
FLSA Status:	Non-Exempt
MGM Resorts International is a global leader in gaming, hospitality, and entertainment. Our talented diverse employee populations engage, entertain, and inspire our guests every day through best-in-class guest service. Our employees play critical role in our financial success and enriching the community we live in through Corporate Social Responsibility initiatives. The Hospitality Intern extends current college students the opportunity to launch a career with MGM Resorts International. Hospitality Interns are exposed to departments to gain a well-rounded awareness of MGM Resorts International's operation. During this paid internship program Interns learn best practices and operational strategies from top executives to line level experts building a solid career foundation.

Principal Duties & Responsibilities
Receive personalized learning plans specifically aligned to their goals and development opportunities in their chosen area of concentration.
Gain exposure within one or two departments to gain a cross-functional understanding of the MGM Resorts business strategy.
Participate in MGM Resorts’ Corporate Social Responsibility initiatives by engaging in diversity training, philanthropic events, etc.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Additional Requirements
Details	Required/ Preferred
Current authorization to work in the United States on a full-time basis.	Required
Currently enrolled as a full-time student pursuing a bachelor’s or master’s degree at an accredited college or university.	Required
Able to effectively communicate in English, in both written and oral forms.	Required
Currently hold and maintain a cumulative GPA of 3.0 or higher on a United States 4.0 scale.	Preferred
Prior work and/or internship experience.	Preferred
Prior volunteer and/or active student organization leadership experience.	Preferred
Project orientation and ability to handle simultaneous functions.	Preferred
Previous experience working in a similar hospitality customer focused setting.	Preferred
Participate in the full length of the Hospitality Internship Program of 10 weeks	Preferred

Knowledge, Skills and Abilities
KSAs
Excellent organizational skill to function effectively under time constraints and within the established deadlines, with particular attention to detail.
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat, and well-groomed appearance and demeanor adhering to company standards.
Ability to deliver exceptional guest service and work independently.
Strong decision-making and listening abilities with strong judgment skills.
Strong to detail and ability to maintain confidentiality of sensitive information
Be able to establish and maintain an effective professional working relationship with employees.
Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
Must be able to effectively communicate in English, in both written and oral forms.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing
Bending				X
Carrying __pounds
Clear speech - simple
Clear speech - complex
Climbing
Crawling
Crouching
Distant vision
Driving - auto/van
Driving - limousine
Flexibility - upper body
Flexibility - lower body
Hearing/Listening				X
Kneeling
Lifting __pounds				X		25
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting
Standing - 5 hours minimum
Stooping
Typing __w.p.m.				X		45
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt	X
Exposure to fumes / odors				X
Extreme cold
Extreme heat
Fast pace
Hazardous conditions - Chemicals
Hazardous conditions - high structures
Hazardous conditions - high voltage
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high
Office conditions				X
Outdoors
Restricted area
Shifts				X
Smoke				X
__% Travel
Vibration
Wet/Humid
Live Stream/ Video Recording

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents
Customer service				X
Decision making				X
Fatigue
High pressure				X
Judgment				X
Long hours
Math skills - advance
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple
Reading - complex				X
Repetition				X
Safety hazards				X
Tight deadlines				X
Working conditions				X
Writing - simple
Writing - complex				X