Hostperson Ld-Union

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Job Profile Title:

Hostperson Ld-Union

Job Code:

11325

Profile Title:

11325 Hostperson Ld-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Hostperson Ld, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By  understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far  and beyond their stay with us.

Greet and seat guest in gracious manner and distribute business among Food Servers equally

Assist in accepting reservations, if applicable; answer phone in hospitable manner and confirm with manager large party  accommodations

Check billing status of casino, room, bill back, coupon and comp numbers to assist with closing check

Direct Food Server, Bus Person, and Runner in their work procedures and performance and assist them in their tasks as it  relates to billing, guest request or guest information

Assist Assistant Manager in controlling intermission scheduling for all dining room staff and assure that they are properly  relieved

Maintain complete knowledge of entire menu and proper food handling presentation and service

Arrange opening reports, floor plan and checks

Maintain proper supplies for the hostess stand and podium, clean and/or dust host stand, podium, and food and beverage  menus, maintain and make copies and stock host/hostess folder

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

1+ Years of Prior Relevant Experience

Host Person in a fine dining/high volume establishment

Preferred

Work varied shifts, to include weekends and holidays

Required

Experience working in a similar resort setting

Preferred

Effectively present information in one-on-one and small group situations to guests and other employees of the  organization, administrative abilities

Working knowledge of beverage and food service techniques

Working knowledge of all restaurant functions

Able to lead and mentor a team

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Ability to multi-task and work well in a fast paced, team-oriented environment

Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e.  telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

Bending

X

Carrying __pounds

X

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

X

Lifting __pounds

X

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

X

Stooping

Typing __w.p.m.

Walking

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

X

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex