Lifeguard

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Job Profile Title:

Lifeguard

Job Code:

11345

Profile Title:

11345 Lifeguard

Grade / Band:

02

FLSA Status:

Non-Exempt

As a Lifeguard, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Provide safety by watching over water and deck areas and responding to emergency situations

Adhere to company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the  property

Report all guest and employee incidents/accidents to a Supervisor and complete needed documentation

Direct guests to key locations in the property including emergency exits and procedures

Proactively greet and interact with guests, assist all guests with pool side needs to include seating, towels, hours of  operations, ADA requirements, amenities, directions and other needs

Respond and resolve guest needs in a timely manner and creatively solve problems with the ability to anticipate, recognize,  evaluate, and resolve potential difficulties

Responsible for daily pool set-up and breakdown, cleaning, linen distribution and maintaining attentiveness to the  environment to enhance guest experience

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Experience as a Pool Guest Attendant or Lifeguard

Preferred

Experience in a similar resort setting

Preferred

Able to effectively communicate in English, in both written and verbal forms

Ability to work under pressure

Ability to read and write

Ability to multi-task and work well in a fast paced, team-oriented environment

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Balancing

X

Bending

X

Carrying __pounds

X

40

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

40

Near vision

Normal vision

X

Pushing/Pulling

X

Reaching

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

Walking

X

Communication - verbal

X

Communication - written

Confined area

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

Noise levels - low to high

X

Office conditions

X

Outdoors

X

Restricted area

Shifts

X

Smoke

X

__% Travel

Vibration

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

Math skills - advance

X

Math skills - basic

Memorization

X

Organization

X

Perception

X

Reading - simple

Reading - complex

X

Repetition

X

Safety hazards

X

Tight deadlines

X

Working conditions

X

Writing - simple

Writing - complex

X