Dir Catering-Commission

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Dir Catering-Commission

Job Code:

11354

Profile Title:

11354 Dir Catering-Commission

Grade / Band:

L3

FLSA Status:

Exempt

The Executive Director of Catering provides overall strategic direction and day-to-day oversight of property, industry-leading luxury meeting and event operations, specializing in catering, group dining, hospitalities and weddings, including strategic planning, leadership, financial performance and development of staff. This position develops and executes strategies that maintain property competitive advantage within the market and maximize revenue.

Provides leadership to the Catering, Group Dining, Hospitality and Wedding Sales teams through consistent communication,  coaching, administration, education on departmental goals, ensuring the buy in and support of all team members to impact the  success of the department, and creation of synergy between these teams and the Convention Services, Sales and Banquet  departments.

Accountable for monitoring Catering and Banquets financial statements, reporting forecast and pace, delivering direction in the  development of the department’s budget, aligning with short and longterm strategic objectives, and driving the maximization of  revenue through development of food and beverage offering selection and pricing structure.

Engages in sales strategy to maximize revenue and mitigate risk through effectively reviewing the availability of space and  implements marketing strategies to target off peak dates, the negotiation and monitoring of definite contracts, the writing of catering  discount clauses, cultivation of client relationships and direct catering management of a minimum of two groups per year.

Develop and maintain brand standards through curation of progressive and trendsetting food, beverage, and venue offerings, participation in the property's sustainability initiatives, and effective partnership with Brand Marketing and garner maximum revenue.

Hold team and self accountable for adherence to property guest service and brand standards by refining service standards and  modeling professional and modeling internal and external guest interactions.

Owns the execution of functional strategy and the operational direction of the department, proactively assessing, modifying, and  standardizing processes and systems to optimize efficiency and improve the guest experience.

Takes responsibility for the division’s Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, staffing level evaluation, training and succession planning processes that encompass the company’s diversity commitment.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Preferred

4+ Years of Prior Relevant Experience

Prior experience in Catering, Convention, and/or Banquets.

Required

Prior experience in a similar a similar luxury resort setting.

Preferred

Prior experience in the development of operating and capital budgets, staff planning, and purchasing of equipment.

Preferred

Expert working knowledge of food, wine and beverage service including menu development.

Working knowledge of catering sales systems.

Proven track record with Food & Beverage cost controls.

Expertise in advanced sales and marketing techniques.

Strong working knowledge of Microsoft Office.

Expertise in general health and sanitation codes.

Strong strategic planning, project management skills and superior decisionmaking while managing multiple priorities.

Excellent customer service skills.

Able to lead and mentor a team.

Ability to work varied shifts, including nights, weekends and holidays.

Able to effectively communicate in English, in both written and oral forms.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X