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Sr Mgr Catering-Commission

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Sr Mgr Catering-Commission

Job Code:

11356

Profile Title:

11356 Sr Mgr Catering-Commission

Grade / Band:

L2

FLSA Status:

Exempt

The Senior Manager Catering will assistant the Executive Director of Catering in the day‐to‐day oversight of property catering event operations by participating in strategic planning, forecasting, implementation of SOPs, and staff development. This position will play a key role in achieving and exceeding revenue targets as the direct catering contact for the highest grossing groups and other high-profile clients.


Principal Duties & Responsibilities

Directly responsible for highest revenue and profile convention clients with food and beverage revenue, working directly with high profile clients on menu planning, set up, décor budgets and billing details pertinent to the success of their program.

Assist Director with achieving annual budget and monthly forecasting goals through input into the research, development, evaluation and implementation of proposed new products, services, technology and processes, annual competitor menu cost comparison analysis, implementing of wedding and social marketing strategies to target off peak catering dates, and forecast reporting.

Engages in sales strategy to maximize revenue and mitigate risk through effectively reviewing the availability of space and implements marketing strategies to target off peak dates, the negotiation and monitoring of definite contracts, the writing of catering discount clauses, and cultivation of client relationships.

Direct and oversee daily activities of Catering team in handling and executing events, directing and coaching staff on performance and follow‐up with corrections and praise when applicable.

Hold team and self-accountable for adherence to property guest service and brand standards by refining service standards and modeling professional and modeling internal and external guest interactions.

Assist Director in establishing, implementing and enforcing Catering departmental policies and procedures.

Takes responsibility for the division’s Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, staffing level evaluation, training and succession planning processes that encompass the company’s diversity commitment.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

Bachelor's Degree

or a related field

Preferred


Work Experience

Experience

Experience Details

Required/
Preferred

2+ Years of Prior Relevant Experience

Catering, Convention, and/or Banquet

Required


Additional Requirements

Details

Required/
Preferred

Prior experience in a similar a similar luxury resort setting.

Preferred

Prior experience in the development of operating and capital budgets, staff planning, and purchasing of equipment.

Preferred


Knowledge, Skills and Abilities

KSAs

Expert working knowledge of food, wine and beverage service including menu development.

Working knowledge of catering sales systems.

Proven track record with Food & Beverage cost controls.

Expertise in advanced sales and marketing techniques.

Strong working knowledge of Microsoft Office.

Expertise in general health and sanitation codes.

Strong strategic planning, project management skills and superior decision‐making while managing multiple priorities.

Excellent customer service skills.

Able to lead and mentor a team.

Ability to work varied shifts, including nights, weekends and holidays.

Able to effectively communicate in English, in both written and oral forms.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

X

 

 

 

Carrying 10 pounds

 

 

X

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

X

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting 10 pounds

 

 

X

 

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

X

 

 

 

Reaching

 

 

X

 

 

 

Sitting

 

 

 

X

 

 

Standing

 

 

X

 

 

 

Typing

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

X

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - chemicals

X

 

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

X

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

X

 

 

Restricted area

 

X

 

 

 

Shifts

X

 

 

 

 

Smoke

 

 

X

 

 

Travel

 

X

 

 

 

Wet/Humid

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

 

X

 

Organization

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X