HRTMS Job Description Management | Asst Mgr Restaurant II J o b D e s c r i p t i o n | | |
Job Profile Title: | Asst Mgr Restaurant II | Job Code: | 11417 | Profile Title: | 11417 Asst Mgr Restaurant II | Grade / Band: | 09 | FLSA Status: | Exempt | As a Restaurant Assistant Manager, you will be responsible for the daily operations of the restaurant. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. | | | | | |
Principal Duties & Responsibilities | Make daily floor plans per shift to ensure proper rotation and coverage of stations | Supervise floor service in dining rooms during hours of operation | Perform employee evaluations and manage issues related to attendance records | Maintain communication with the Chef on all food service and menu issues | Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees | Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments | Keep inventory form and stocking area updated | Inspect food coming from support departments to assure freshness and quality | Maintain direct communication with guests for special requests and large party reservations |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Required | Bachelor's Degree or equivalent experience | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | | Required | 3+ Years of Prior Relevant Experience | Food and Beverage experience to include supervisory/managerial experience | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Work varied shifts, to include weekends and holidays | Required | Experience working in a similar resort setting | Preferred | Working knowledge of all Food and Beverage products, menu items and equipment | Preferred | Working knowledge of Culinary Union contracts | Preferred | Working knowledge of health, safety and sanitation regulations | Preferred | Working knowledge of Point of Sale (POS) systems and operations. | Preferred | Bilingual, English as the primary or secondary language | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | High volume restaurant management or supervisory experience required | Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine | Effective listening abilities with strong judgment skills | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | X | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 15 pounds | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | | | | | | | Crawling | | | | | | | Crouching | | | | X | | | Distant vision | | | | | | | Driving - auto/van | | | | | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | X | | | Flexibility - lower body | | | | X | | | Hearing/Listening | | | | X | | | Kneeling | | | | X | | | Lifting __pounds | | | | X | | 50 pounds | Near vision | | | | | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | | | | Typing __w.p.m. | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | X | | | | | Confined area | | | | | | Contacts - works alone | | | | X | | Contacts - works around others | X | | | | | Contacts - works with others | X | | | | | Exposure to dust / dirt | | | | | | Exposure to fumes / odors | | | | | | Extreme cold | | | | | | Extreme heat | | | | | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | | | | Hazardous conditions - high structures | | | | | | Hazardous conditions - high voltage | | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - low to high | X | | | | | Office conditions | | | | X | | Outdoors | | | | | | Restricted area | | | | | | Shifts | | | | | | Smoke | | | | X | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | | | | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | | | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | | | Math skills - advance | | | | X | | Math skills - basic | X | | | | | Memorization | | | | X | | Organization | | | | X | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | X | | | | | Repetition | | | | X | | Safety hazards | | | | | | Tight deadlines | | | | X | | Working conditions | | | | X | | Writing - simple | | | | X | | Writing - complex | X | | | | | | | | | | | | | | | |
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