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Asst Mgr Mini-Bar II

J o b D e s c r i p t i o n

Job Profile Title:	Asst Mgr Mini-Bar II
Job Code:	11417-2
Profile Title:	11417-2 Asst Mgr Mini-Bar II
Grade / Band:	09
FLSA Status:	Exempt
As a Mini Bar Assistant Manager, you will be responsible for day-to-day operations and ensure departmental efficiency and effectiveness for the In Room Mini Bar department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Supervise floor service for In-Room Mini Bar service during hours of operation.
Make daily floor plans per shift to ensure proper rotation and coverage of stations.
Resolve In Room Dining Mini Bar disputes on billing through collaboration with Front Desk & Hotel accounting departments.
Perform employee evaluations and manage issues related to attendance records.
Maintain communication with the Chef on all food service and menu issues.
Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees.
Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
Keep inventory form and stocking area updated.
Inspect food coming from support departments to assure freshness and quality.
Maintain direct communication with guests for special requests.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Required
Bachelor's Degree or equivalent experience		Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience		Required
3+ Years of Prior Relevant Experience	Food and Beverage experience to include supervisory/managerial experience	Preferred

Additional Requirements
Details	Required/ Preferred
High volume restaurant management or supervisory experience	Required
Work varied shifts, to include weekends and holidays	Required
Experience working in a similar resort setting	Preferred
Working knowledge of all Food and Beverage products, menu items and equipment	Preferred
Working knowledge of Culinary Union contracts	Preferred
Working knowledge of health, safety and sanitation regulations	Preferred
Working knowledge of Point of Sale (POS) systems and operations	Preferred
Bilingual, English as the primary or secondary language	Preferred

Knowledge, Skills and Abilities
KSAs
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing				X
Bending				X
Carrying __pounds				X		15 pounds
Clear speech - simple				X
Clear speech - complex				X
Climbing
Crawling
Crouching				X
Distant vision
Driving - auto/van
Driving - limousine
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		50 pounds
Near vision
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping
Typing __w.p.m.				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written	X
Confined area
Contacts - works alone				X
Contacts - works around others	X
Contacts - works with others	X
Exposure to dust / dirt
Exposure to fumes / odors
Extreme cold
Extreme heat
Fast pace				X
Hazardous conditions - Chemicals
Hazardous conditions - high structures
Hazardous conditions - high voltage
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high	X
Office conditions				X
Outdoors
Restricted area
Shifts
Smoke				X
__% Travel
Vibration
Wet/Humid
Live Stream/ Video Recording

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents
Customer service				X
Decision making				X
Fatigue
High pressure				X
Judgment				X
Long hours
Math skills - advance				X
Math skills - basic	X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition				X
Safety hazards
Tight deadlines				X
Working conditions				X
Writing - simple				X
Writing - complex	X