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Rep Casino Cashier I TD

J o b D e s c r i p t i o n

Job Profile Title:	Rep Casino Cashier I TD
Job Code:	11429
Profile Title:	11429 Rep Casino Cashier I TD
Grade / Band:	05
FLSA Status:	Non-Exempt
It is the responsibility of the Casino Cashier Representative I to process accurate customer and inter-departmental monetary transactions while providing excellent guest service promoting the MGM Rewards program. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Principal Duties & Responsibilities
Executes the following duties in accordance with Casino credit policies, including but not limited to marker payments & issuance, deposits, withdrawls, and chip bank duties not limited to Fills/Credit to the Pit and in the Cage. Assists guests with all transactional needs within specified guidelines. Ensures security of Company assets, including cash, chips, and tokens, during the shift.
Promote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program; Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with outlined company policies and procedures.
Promote, demonstrates and maintains the highest level of S.H.O.W. guest service program to all guests, escalates guest complaints to the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area.
Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or alleged theft.
Understands principles of responsible gaming and ensure consistent promotion of GameSense to all guests.
Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance policy and completes all reports or forms accurately in compliance with Title 31.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
1+ Years of Prior Relevant Experience		Required
1+ Years of Prior Relevant Experience	Bank teller or related work experience.	Preferred

Additional Requirements
Details	Required/ Preferred
Prior Cage cashier experience.	Preferred

Knowledge, Skills and Abilities
KSAs
Excellent customer service skills.
General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling.
Ability to multi-task and work well in a fast paced, team-oriented environment.
Able to effectively communicate in English, in both written and verbal forms.
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending				X
Carrying __pounds				X
Clear speech - simple				X
Clear speech - complex			X
Climbing		X
Crawling		X
Crouching			X
Distant vision			X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting __pounds				X
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping			X
Typing __w.p.m.			X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area		X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold			X
Extreme heat			X
Fast pace				X
Hazardous conditions - Chemicals			X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions			X
Outdoors			X
Restricted area				X
Shifts				X
Smoke				X
__% Travel	X
Wet/Humid

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical			X
Clerical			X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
Fatigue			X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance	X
Math skills - basic			X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition				X
Safety hazards			X
Tight deadlines				X
Writing - simple			X
Writing - complex	X