Rep Casino Cashier I TD

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Rep Casino Cashier I TD

Job Code:

11429

Profile Title:

11429 Rep Casino Cashier I TD

Grade / Band:

05

FLSA Status:

Non-Exempt

It is the responsibility of the Casino Cashier Representative I to process accurate customer and inter-departmental monetary  transactions while providing excellent guest service promoting the MGM Rewards program. All duties are to be performed in  accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and  procedures.

Executes the following duties in accordance with Casino credit policies, including but not limited to marker payments & issuance,  deposits, withdrawls, and chip bank duties not limited to Fills/Credit to the Pit and in the Cage. Assists guests with all transactional  needs within specified guidelines. Ensures security of Company assets, including cash, chips, and tokens, during the shift.

Promote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards  Mastercard program; Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with  outlined company policies and procedures.

Promote, demonstrates and maintains the highest level of S.H.O.W. guest service program to all guests, escalates guest complaints to  the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area.

Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or  alleged theft.

Understands principles of responsible gaming and ensure consistent promotion of GameSense to all guests.

Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance  policy and completes all reports or forms accurately in compliance with Title 31.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

1+ Years of Prior Relevant Experience

Required

1+ Years of Prior Relevant Experience

Bank teller or related work experience.

Preferred

Prior Cage cashier experience.

Preferred

Excellent customer service skills.

General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling.

Ability to multi-task and work well in a fast paced, team-oriented environment.

Able to effectively communicate in English, in both written and verbal forms.

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.

Balancing

Bending

Carrying __pounds

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

Kneeling

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

Reaching

Sitting

Standing - 5 hours minimum

Stooping

Typing __w.p.m.

Walking

Communication - verbal

Communication - written

Confined area

Contacts - works alone

Contacts - works around others

Contacts - works with others

Exposure to dust / dirt

Exposure to fumes / odors

Extreme cold

Extreme heat

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

Noise levels - low to high

Office conditions

Outdoors

Restricted area

Shifts

Smoke

__% Travel

Vibration

Wet/Humid

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex