JDXpert Jobs
     
HRTMS Job Description Management

Rep Casino Cashier I TD

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Rep Casino Cashier I TD

Job Code:

11429

Profile Title:

11429 Rep Casino Cashier I TD

Grade / Band:

05

FLSA Status:

Non-Exempt

It is the responsibility of the Casino Cashier Representative I to process accurate customer and inter-departmental monetary transactions while providing excellent guest service promoting the MGM Rewards program. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.


Principal Duties & Responsibilities

Executes the following duties in accordance with Casino credit policies, including but not limited to marker payments & issuance,  deposits, withdrawls, and chip bank duties not limited to Fills/Credit to the Pit and in the Cage. Assists guests with all transactional  needs within specified guidelines. Ensures security of Company assets, including cash, chips, and tokens, during the shift.

Promote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards  Mastercard program; Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with  outlined company policies and procedures.

Promote, demonstrates and maintains the highest level of S.H.O.W. guest service program to all guests, escalates guest complaints to  the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area.

Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or  alleged theft.

Understands principles of responsible gaming and ensure consistent promotion of GameSense to all guests.

Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance  policy and completes all reports or forms accurately in compliance with Title 31.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma or GED

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

1+ Years of Prior Relevant Experience

 

Required

1+ Years of Prior Relevant Experience

Bank teller or related work experience.

Preferred


Additional Requirements

Details

Required/
Preferred

Prior Cage cashier experience.

Preferred


Knowledge, Skills and Abilities

KSAs

Excellent customer service skills.

General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling.

Ability to multi-task and work well in a fast paced, team-oriented environment.

Able to effectively communicate in English, in both written and verbal forms.

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

X

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

X

 

 

 

Climbing

 

X

 

 

 

 

Crawling

 

X

 

 

 

 

Crouching

 

 

X

 

 

 

Distant vision

 

 

X

 

 

 

Driving - auto/van

X

 

 

 

 

 

Driving - limousine

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting __pounds

 

 

 

X

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

X

 

 

 

Typing __w.p.m.

 

 

X

 

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

X

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

X

 

Exposure to fumes / odors

 

 

 

X

 

Extreme cold

 

 

X

 

 

Extreme heat

 

 

X

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - Chemicals

 

 

X

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

 

X

 

Office conditions

 

 

X

 

 

Outdoors

 

 

X

 

 

Restricted area

 

 

 

X

 

Shifts

 

 

 

X

 

Smoke

 

 

 

X

 

__% Travel

X

 

 

 

 

Wet/Humid

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

X

 

 

Clerical

 

 

X

 

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

Fatigue

 

 

X

 

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

X

 

 

 

 

Math skills - basic

 

 

X

 

 

Memorization

 

 

 

X

 

Organization

 

 

 

X

 

Perception

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

X

 

 

 

 

Repetition

 

 

 

X

 

Safety hazards

 

 

X

 

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

X

 

 

Writing - complex

X