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Mgr Commercial

J o b D e s c r i p t i o n

Job Profile Title:	Mgr Commercial
Job Code:	11594
Business_Title	Manager - Live Events, Operations
Profile Title:	11594 Mgr Commercial
Grade / Band:	L1
FLSA Status:	Exempt
The primary purpose of the Manager of Live Events, Operations is to oversee the planning, logistical coordination, and on-site execution of a diverse portfolio of sports and entertainment events, pro-ams, activations, and hospitality experiences. This role serves as the primary backstage contact for key cross-functional partners—including Conversions, Security, Guest Services, and Décor Production. As well as the Game Operations logistics, including but not limited to officials, floor staff, clock & scoreboard staff, stats crew, etc. The ideal candidate possesses a strong expertise in event logistics to ensure every event meets MGMRI's premier standards of excellence.

Principal Duties & Responsibilities
Lead the detailing of event logistics including event notes, room layouts, furniture requests, staffing assignments and guidelines, media centers, and credential assignments
Serve as a primary on-site operational contact for venue departments including but not limited to security, guest services, and conversions
Lead the game operations including hiring and overseeing operational floor staff including but not limited to officials, floor staff, clock & scoreboard staff, stats crew, replay, and timing
Act as the onsite liaison for sports teams and event partners including facilitating event manuals, practice requests, laundry needs, hydration stations, locker room changeovers, bench management and overall day-to-day movements
Work closely with MGMRI event partners to ensure alignment over event objectives and budgets
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations
Ensures all project elements are communicated in a timely and comprehensive manner across all MGMRI Center of Excellence (COE) groups (property leadership, executive teams, finance, marketing, risk, casino marketing, revenue management, etc.)
Work alongside internal and external décor companies to elevate event builds
Ancillary Events: Plan and execute secondary event programming within the larger tournament footprint (e.g., welcome receptions, VIP dinners, after-parties)

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
Bachelor's Degree	Hospitality, Business, or related field	Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
2+ Years of Prior Relevant Experience	Entertainment, sports, events, or related field	Required
4+ Years of Prior Relevant Experience	Entertainment, sports, events, or related field	Preferred

Additional Requirements
Details	Required/ Preferred
Similar experience working in a sport, resort, or entertainment setting	Preferred
Agency/property experience is preferred	Preferred
Previous event operations experience	Preferred

Knowledge, Skills and Abilities
KSAs
Posess strong interpersonal skills and emotional intelligence; ability to work effectively with others
Excellent presentation and communication skills for internal and external audiences
Navigates a complex organization with a wide variety of target consumers
Thinks creatively and can pivot approach to adapt to situation or opportunity as required
Effectively communicates in English, in both oral and written forms
Maintains a professional appearance and demeanor
Must be able to problem solve and take initiative
Ability to multi‐task in a fast‐paced environment
Experience delivering results against tight deadlines
Assists colleagues and completes special projects as needed

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X