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Mgr Exec Meeting Services-Commission

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Mgr Exec Meeting Services-Commission

Job Code:

11794

Profile Title:

11794 Mgr Exec Meeting Services-Commission

Grade / Band:

IC2

FLSA Status:

Exempt

An Executive Meetings Service Manager is the key point of contact for smaller convention groups. This position is responsible for  obtaining rooming lists, transportation, meeting room coordination and coordinating with billing and credit. The goal is to create a  great experience for our convention attendees.


Principal Duties & Responsibilities

Work independently and unsupervised to ensure all program requirements and client requests are facilitated to standards

Work directly with clients and internal departments coordinating the following functions including but not limited to;  transportation, guest rooms, meetings, pre‐planning, limos, amenities, site inspections, credit, BEO’s & diagrams

Assume the role of the main point of communication between the client and all departments within the property both in  pre‐planning and on‐site

Develop a strong working relationship with all support departments to ensure a successful event for the customers

Accountable for the overall success of multiple conventions at the same time

Perform other job‐related duties as requested


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education and Experience

Bachelor degree or equivalent experience and 1+ years of prior relevant experience


Education

Education Level

Education Details

Required/
Preferred

 

 Hotel Administration

Required


Work Experience

Experience

Experience Details

Required/
Preferred

1+ Years of Prior Relevant Experience

Experience in a hotel or convention services department

Required

2+ Years of Prior Relevant Experience

Experience in a hotel or convention services department

Preferred


Knowledge, Skills and Abilities

KSAs

Knowledgeable of Front Desk and/or Convention Reservations procedures

Knowledgeable of meeting space and room capacities

General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling

Able to effectively communicate in English, in both written and verbal forms

Able to lead and mentor a team

Ability to to make sound decisions immediately without supervision

Ability to work under pressure

Ability to read and write proficiently to evaluate reports, correspondence and statistical information

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

X

 

 

 

Bending

 

 

X

 

 

 

Carrying 10 pounds

 

 

X

 

 

 

Clear speech - simple

 

 

 

X

 

 

Clear speech - complex

 

 

 

X

 

 

Climbing

X

 

 

 

 

 

Distant vision

 

 

 

X

 

 

Driving

X

 

 

 

 

 

Flexibility - upper body

 

 

X

 

 

 

Flexibility - lower body

 

 

X

 

 

 

Hearing/Listening

 

 

 

X

 

 

Kneeling

 

 

X

 

 

 

Lifting 10 pounds

 

 

X

 

 

 

Near vision

 

 

 

X

 

 

Normal vision

 

 

 

X

 

 

Pushing/Pulling

 

 

X

 

 

 

Reaching

 

 

X

 

 

 

Sitting

 

 

 

X

 

 

Standing

 

 

X

 

 

 

Typing

 

 

 

X

 

 

Walking

 

 

 

X

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

X

 

Communication - written

 

 

 

X

 

Confined area

 

 

 

X

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

X

 

 

Exposure to fumes / odors

 

 

X

 

 

Extreme cold

 

X

 

 

 

Extreme heat

 

X

 

 

 

Fast pace

 

 

 

X

 

Hazardous conditions - chemicals

X

 

 

 

 

Hazardous conditions - high structures

X

 

 

 

 

Hazardous conditions - high voltage

X

 

 

 

 

Indoors

 

 

 

X

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - high

 

 

X

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

X

 

 

Restricted area

 

X

 

 

 

Shifts

X

 

 

 

 

Smoke

 

 

X

 

 

Travel

 

X

 

 

 

Wet/Humid

 

X

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

X

 

Clerical

 

 

 

X

 

Comprehension

 

 

 

X

 

Crisis incidents

 

X

 

 

 

Customer service

 

 

 

X

 

Decision making

 

 

 

X

 

High pressure

 

 

 

X

 

Judgment

 

 

 

X

 

Long hours

 

 

X

 

 

Math skills - advance

 

 

X

 

 

Math skills - basic

 

 

 

X

 

Organization

 

 

 

X

 

Reading - simple

 

 

 

X

 

Reading - complex

 

 

 

X

 

Repetition

 

 

 

X

 

Tight deadlines

 

 

 

X

 

Writing - simple

 

 

 

X

 

Writing - complex

 

 

 

X