HRTMS Job Description Management
| Mgr Exec Meeting Services-Commission J o b D e s c r i p t i o n | | |
Job Profile Title: | Mgr Exec Meeting Services-Commission | Job Code: | 11794 | Profile Title: | 11794 Mgr Exec Meeting Services-Commission | Grade / Band: | IC2 | FLSA Status: | Exempt | An Executive Meetings Service Manager is the key point of contact for smaller convention groups. This position is responsible for obtaining rooming lists, transportation, meeting room coordination and coordinating with billing and credit. The goal is to create a great experience for our convention attendees. | | | | | |
Principal Duties & Responsibilities | Work independently and unsupervised to ensure all program requirements and client requests are facilitated to standards | Work directly with clients and internal departments coordinating the following functions including but not limited to; transportation, guest rooms, meetings, pre‐planning, limos, amenities, site inspections, credit, BEO’s & diagrams | Assume the role of the main point of communication between the client and all departments within the property both in pre‐planning and on‐site | Develop a strong working relationship with all support departments to ensure a successful event for the customers | Accountable for the overall success of multiple conventions at the same time | Perform other job‐related duties as requested |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education and Experience | Bachelor degree or equivalent experience and 1+ years of prior relevant experience |
Education | Education Level | Education Details | Required/ Preferred | | Hotel Administration | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | Experience in a hotel or convention services department | Required | 2+ Years of Prior Relevant Experience | Experience in a hotel or convention services department | Preferred | | | | | |
Knowledge, Skills and Abilities | KSAs | Knowledgeable of Front Desk and/or Convention Reservations procedures | Knowledgeable of meeting space and room capacities | General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling | Able to effectively communicate in English, in both written and verbal forms | Able to lead and mentor a team | Ability to to make sound decisions immediately without supervision | Ability to work under pressure | Ability to read and write proficiently to evaluate reports, correspondence and statistical information | Perception and awareness of individual needs and the ability to handle all situations calmly and professionally | Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine | Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail | Effective listening abilities with strong judgment skills | Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | X | | | | Extreme heat | | X | | | | Fast pace | | | | X | | Hazardous conditions - chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | X | | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | X | | | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | X | | | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | X | | | Math skills - advance | | | X | | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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