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Sales Assoc I

J o b D e s c r i p t i o n

Job Profile Title:	Sales Assoc I
Job Code:	11811
Profile Title:	11811 Sales Assoc I
Grade / Band:	04
FLSA Status:	Non-Exempt
It is the primary duty of a Retail Sales Associate to provide our Guests with exceptional guest service, maintain a consistent brand standard and a comfortable shopping experience.

Principal Duties & Responsibilities
Engage all Guests in a friendly manner using our SHOW Service Basics program to deliver WOW Moments.
Assist Guests with their needs and drive sales
Maintain a clean and safe environment and ensure product replenishment from stock room to guarantee our guest’s ease of shopping
Own the guest’s experience and report any opportunities for improvement to Retail Management
Follow all Retail, POS, and Cash Handling procedures

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
6+ Months of Prior Relevant Experience	Retail Sales experience	Preferred
6+ Months of Prior Relevant Experience	Cash Handling experience	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Bilingual	Preferred
Experience in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Maintain a high level of collaboration inside and outside of the Retail Division
Ability to operate a Retail POS system.
Able to effectively communicate in English, in both written and verbal forms
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing
Bending				X
Carrying __pounds				X		25pounds
Clear speech - simple				X
Clear speech - complex
Climbing				X
Crawling
Crouching
Distant vision
Driving - auto/van
Driving - limousine
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		25 pounds
Near vision
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - Chemicals
Hazardous conditions - high structures
Hazardous conditions - high voltage
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high
Office conditions
Outdoors				X
Restricted area
Shifts				X
Smoke				X
__% Travel
Vibration
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical
Clerical
Comprehension				X
Crisis incidents
Customer service				X
Decision making				X
Fatigue
High pressure				X
Judgment				X
Long hours				X
Math skills - advance
Math skills - basic				X
Memorization				X
Organization				X
Perception
Reading - simple				X
Reading - complex
Repetition				X
Safety hazards
Tight deadlines
Working conditions
Writing - simple				X
Writing - complex