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Parking Ambassador-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

 

 

 

Job Profile Title:

Parking Ambassador-Union

Job Code:

11858

Profile Title:

11858 Parking Ambassador-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Welcome Ambassador, you will be part of a service-orientated team that invites guests in for an exciting yet comfortable urban adventure. Your compassionate attendance to customer needs will serve as an inspiration to teammates, and provide the kind of energized, comfortable atmosphere.


Principal Duties & Responsibilities

Greet guests upon arrival, open doors as appropriate and assist arriving guests with inquiries and assist them with transportation needs

Assist employees with in the Bell stand and Valet department.

Contact appropriate supervisor on guest related complaints.

Obtain and maintain knowledge and understanding of company and department rules and regulations, policies and procedures.


Required for All Jobs

Performs other job-related duties as requested

Proof of eligibility to work in the United States


Education

Education Level

Education Details

Required/
Preferred

High School Diploma, GED or equivalent

 

Required


Work Experience

Experience

Experience Details

Required/
Preferred

6+ Months of Prior Relevant Experience

Customer service experience.

Required


Additional Requirements

Details

Required/
Preferred

At least 18 years of age.

Required

Experience working in a large, luxury resort setting.

Preferred


Knowledge, Skills and Abilities

KSAs

Strong written and verbal communication skills with the ability to effectively communicate in English.

Basic computerskills with Microsoft Office and Outlook.

Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Polished appearance and demeanor.

Excellent customer service skills.


Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Weight/
w.p.m.

Balancing

 

 

 

 

 

 

Bending

 

 

 

X

 

 

Carrying __pounds

 

 

 

 

 

 

Clear speech - simple

 

 

 

 

 

 

Clear speech - complex

 

 

 

 

 

 

Climbing

 

 

 

 

 

 

Crawling

 

 

 

 

 

 

Crouching

 

 

 

 

 

 

Distant vision

 

 

 

 

 

 

Driving - auto/van

X

 

 

 

 

 

Driving - limousine

 

 

 

 

 

 

Flexibility - upper body

 

 

 

 

 

 

Flexibility - lower body

 

 

 

 

 

 

Hearing/Listening

 

 

 

 

 

 

Kneeling

 

 

 

 

 

 

Lifting __pounds

 

 

 

 

 

 

Near vision

 

 

 

 

 

 

Normal vision

 

 

 

 

 

 

Pushing/Pulling

 

 

 

X

 

 

Reaching

 

 

 

X

 

 

Sitting

 

 

 

X

 

 

Standing - 5 hours minimum

 

 

 

X

 

 

Stooping

 

 

 

 

 

 

Typing __w.p.m.

 

 

 

 

 

 

Walking

 

 

 

 

 

 


Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

Work Environment

N/A

Rarely

Occasionally

Frequently

Constantly

Communication - verbal

 

 

 

 

 

Communication - written

 

 

 

 

 

Confined area

 

 

 

 

 

Contacts - works alone

 

 

 

X

 

Contacts - works around others

 

 

 

X

 

Contacts - works with others

 

 

 

X

 

Exposure to dust / dirt

 

 

 

 

 

Exposure to fumes / odors

 

 

 

 

 

Extreme cold

 

 

 

 

 

Extreme heat

 

 

 

X

 

Fast pace

 

 

 

 

 

Hazardous conditions - Chemicals

 

 

 

 

 

Hazardous conditions - high structures

 

 

 

 

 

Hazardous conditions - high voltage

 

 

 

 

 

Indoors

 

 

 

 

 

Noise levels - low to moderate

 

 

 

X

 

Noise levels - low to high

 

 

 

 

 

Office conditions

 

 

 

X

 

Outdoors

 

 

 

 

 

Restricted area

 

 

 

 

 

Shifts

 

 

 

 

 

Smoke

 

 

 

 

 

__% Travel

 

 

 

 

 

Vibration

 

 

 

 

 

Wet/Humid

 

 

 

 

 

Live Stream/ Video Recording

 

 

 

 

 


Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

Mental Requirement

N/A

Rarely

Occasionally

Frequently

Constantly

Analytical

 

 

 

 

 

Clerical

 

 

 

 

 

Comprehension

 

 

 

 

 

Crisis incidents

 

 

 

 

 

Customer service

 

 

 

 

 

Decision making

 

 

 

 

 

Fatigue

 

 

 

 

 

High pressure

 

 

 

 

 

Judgment

 

 

 

 

 

Long hours

 

 

 

 

 

Math skills - advance

 

 

 

 

 

Math skills - basic

 

 

 

X

 

Memorization

 

 

 

 

 

Organization

 

 

 

 

 

Perception

 

 

 

 

 

Reading - simple

 

 

 

 

 

Reading - complex

 

 

 

 

 

Repetition

 

 

 

 

 

Safety hazards

 

 

 

 

 

Tight deadlines

 

 

 

 

 

Working conditions

 

 

 

 

 

Writing - simple

 

 

 

 

 

Writing - complex