Valet Stacker TI-Union

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Valet Stacker TI-Union

Job Code:

11859

Profile Title:

11859 Valet Stacker TI-Union

Grade / Band:

Union - Hourly

FLSA Status:

Non-Exempt

As a Stacker, you will be part of a service-oriented team that opens the door to exciting yet comfortable urban adventures. Your compassionate attendance to guests' needs will serve as an inspiration to teammates, driving the kind of energized atmosphere that separates us from the competition.

Provide exceptional, courteous, friendly service to guests and employees.

Keep Garage organized to maximize parking potential.

Assist Valet attendants to park efficiently in the garage.

Assist Valet attendants who are in the process of retrieving vehicles.

Assist guests promptly and courteously in valet check-in.

Park vehicles in designated areas in accordance with standard stacking procedures to maximize speed and efficiency of parking service.

Promptly clear valet area of cars to be parked.

Maintain a working knowledge of the facilities, as well as special events on property, in order to advise guests and fellow employees of same, whenever possible.

Drive company vehicles as necessary.

Maintain a clean DMV record.

Provide a current Nevada Motor Vehicle Report to the department leader and Risk Management every 6 months

Immediately notify department leader of any changes to the Nevada Driver’s License status.

Contact appropriate supervisor on guest related complaints.

Full knowledge and understanding of company and department rules and regulations, policies and procedures.

Assist employees within the Transportation department as needed.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

6+ Months of Prior Relevant Experience

Experience in a customer service position.

Required

At least 21 years of age.

Required

Previous experience in a large, luxury resort setting

Preferred

Ability to safely drive vehicles, including those with manual transmission.

Strong written and verbal communication skills with the ability to effectively communicate in English.

Knowledge of pertinent laws and regulations impacting Transportation Department including Guest Safety and OSHA.

Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Polished appearance and demeanor.

Excellent customer service skills.

Basic computer skills.

Balancing

Bending

X

Carrying __pounds

X

25

Clear speech - simple

Clear speech - complex

Climbing

Crawling

Crouching

Distant vision

Driving - auto/van

Driving - limousine

Flexibility - upper body

Flexibility - lower body

Hearing/Listening

X

Kneeling

Lifting __pounds

Near vision

Normal vision

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

Contacts - works alone

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

Hazardous conditions - Chemicals

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

Noise levels - low to moderate

X

Noise levels - low to high

X

Office conditions

Outdoors

X

Restricted area

Shifts

Smoke

X

__% Travel

Vibration

Wet/Humid

Live Stream/ Video Recording

Analytical

Clerical

Comprehension

Crisis incidents

Customer service

Decision making

Fatigue

High pressure

Judgment

Long hours

Math skills - advance

Math skills - basic

Memorization

Organization

Perception

Reading - simple

X

Reading - complex

Repetition

Safety hazards

Tight deadlines

Working conditions

Writing - simple

Writing - complex