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Mgr Sales Experience

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Job Profile Title:	Mgr Sales Experience
Job Code:	11930
Profile Title:	11930 Mgr Sales Experience
Grade / Band:	IC2
FLSA Status:	Exempt
It is the primary responsibility of the Sales Experience Manager to manage the planning and execution of site inspections and company‐hosted special events on behalf of the Sales Department, securing future group business with function space and food & beverage events.

Principal Duties & Responsibilities
Strategically plan and execute site inspections for Sales Managers & Directors securing group business including creating site agenda, communicating with clients and internal departments, providing creative input, and serving as on‐site contact for clients while maintaining proper budget based on group qualification.
Manage planning process and operate on‐site familiarization trips by working with internal departments, sister properties, and outside vendors, highlighting key benefits of MGM Resorts while maintaining a reasonable budget.
Manage department travel budget, organize and execute offsite in‐market client events on behalf of Sales Department including securing venue, negotiating vendor contracts, providing creative input on gifting and décor, and maintaining proper representation of MGM Resorts.
Provide strategic input and collaborate with Corporate Sales COE on company‐wide sales initiatives including sales events, corporate‐hosted familiarization trips, tradeshows and conferences, and GSO‐hosted client incentive trips.
Participate in the research, development, evaluation and implementation of new products, services, technology and processes to ensure MGM Resorts competitive position and in anticipation of changing customer needs within the dynamic hospitality/gaming environment.
Provide creative input and direction in the development of sales presentations, site guides, sales videos, and other marketing materials to ensure proper representation of assigned property.
Manage gift inventory and process including sourcing of client gifts, inventory management, and donation of excess items while maintaining department's gifting budget.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Education and Experience
Bachelor degree or equivalent experience and 1+ years of prior relevant experience

Education
Education Level	Education Details	Required/ Preferred
Bachelors Degree		Required

Work Experience
Experience	Experience Details	Required/ Preferred
1+ Years of Prior Relevant Experience	Hospitality, customer services or sales, or prior relevant experience	Required

Additional Requirements
Details	Required/ Preferred
Experience with Amadeus.	Preferred
Previous sales or event planning experience working in a similar hotel/resort setting	Preferred
Marketing or design experience and proficiency in Adobe InDesign.	Preferred

Knowledge, Skills and Abilities
KSAs
Excellent customer service skills.
Organizational skills to function effectively under time constraints, within established deadlines and attention to detail.
Ability to effectively communicate in English, in both oral and written forms.
Possess excellent written, verbal and interpersonal communication skills.
Professional appearance and demeanor.
Knowledge of Word, Excel, PowerPoint, Outlook.
Ability to negotiate vendor agreements.
Able to frequently move freely throughout the convention center, sit for long periods and withstand various activities such as

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling			X
Lifting 10 pounds			X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt			X
Exposure to fumes / odors			X
Extreme cold		X
Extreme heat		X
Fast pace				X
Hazardous conditions - chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high			X
Office conditions				X
Outdoors			X
Restricted area		X
Shifts	X
Smoke			X
Travel		X
Wet/Humid		X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents		X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours			X
Math skills - advance			X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X