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Runner DR TI-Union

J o b D e s c r i p t i o n

Job Profile Title:	Runner DR TI-Union
Job Code:	11997
Profile Title:	11997 Runner DR TI-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
It is the primary responsibility of the Food/Beverage Runner to serve guests while providing courteous and prompt table side service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.

Principal Duties & Responsibilities
Greet guest in a positive, friendly manner, making them feel welcome
Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter
Describe food upon placement on the table, answering questions pertaining to the dishes
Describe menu features as needed (include changes and additions)
Communicate with expediter to ensure delivery of food to the correct table and position
Perform assigned open and closing side-work
Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
Perform other job-related duties as requested

Required for All Jobs
Performs other job-related duties as requested.
Proof of eligibility to work in the United States

Education
Education Level	Education Details	Required/ Preferred
High School Diploma, GED or equivalent		Preferred

Work Experience
Experience	Experience Details	Required/ Preferred
6+ Months of Prior Relevant Experience	Experience in a high volume dining restaurant as a Food Runner or Server	Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Fine dining and three meal restaurant experience	Preferred
Experience working in a similar resort setting	Preferred

Knowledge, Skills and Abilities
KSAs
Knowledgeable of food and menu preparation
Ability to multi-task and work well in a fast paced, team-oriented environment
Effective listening abilities with strong judgment skills
Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing				X
Bending				X
Carrying __pounds				X		50
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Crawling	X
Crouching	X
Distant vision	X
Driving - auto/van	X
Driving - limousine	X
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		50
Near vision	X
Normal vision				X
Pushing/Pulling				X
Reaching				X
Sitting				X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area	X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt	X
Exposure to fumes / odors	X
Extreme cold	X
Extreme heat	X
Fast pace				X
Hazardous conditions - Chemicals	X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate	X
Noise levels - high	X
Office conditions	X
Outdoors	X
Restricted area	X
Shifts				X
Smoke	X
__% Travel	X
Vibration	X
Wet/Humid	X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical	X
Clerical	X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance				X
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition	X
Safety hazards	X
Tight deadlines				X
Working conditions	X
Writing - simple				X
Writing - complex	X