HRTMS Job Description Management
| Security Officer I J o b D e s c r i p t i o n | | |
Job Profile Title: | Security Officer I | Job Code: | 12028 | Profile Title: | 12028 Security Officer I | Grade / Band: | 04 | FLSA Status: | Non-Exempt | Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training. All duties are to be performed in accordance with departmental and property policies, practices and procedures. | | | | | |
Principal Duties & Responsibilities | Actively patrol and monitor all areas of the property through rotating assignments, including the exterior using various modes of transportation. Patrolling may include, but not limited to, bending, lifting, carrying, running, and extended time periods of standing and/or walking. | Perform all necessary duties as trained in order to respond in emergency situations, including but not limited to: Rendering appropriate first aid • CPR/AED Responsive Care, including, as needed, retrieving and utilizing the CPR/AED equipment and following established protocols • Initiating and conducting evacutation procedures • The ability to push, pull, lift, carry, or move (in some circumstances) another individual, including one who may be injured • The ability to physically engage, and where necessary restrain, a person who is threatening or poses a harm to him/herself or others • The ability to move from location to location (including use of stairs and ramps) at appropriate speeds o Securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, and summon emergency responders to the incident | Rotating to monitor alarm system and surveillance cameras, perform gaming drops/transactions, including carrying drop boxes and chip carriers, perform dispatcher duties in emergent and non-emergent situations using appropriate equipment. | Handle crisis and/or emergency situations calmly and efficiently | Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees | Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences | Maintain proficiency in the use of all assigned equipment | Perform all other duties as assigned |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | Customer service experience | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | 18 | Required | Previous security, military, or law enforcement experience | Preferred | Previous experience working in a similar resort setting | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Candidates will be required to satisfactorily pass a security officer training academy | Successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED response simulation, and other training, as well as physical requirements, as a condition of employment | Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques | Ability to participate and respond in emergency situations, including evacuations procedures to aid guests and employees during an emergency | Ability to exhibit full range of motion and can move quickly between the sitting, kneeling and standing positions. | Ability to stand and walk throughout a shift. | Ability to lift and carry 30 pounds. | Ability to climb stairs and ramps in order to perform security patrol. | Ability to evaluate, compile, coordinate, and disseminate information, make sound judgement, and respond accurately and quickly to changing situatons | Ability to operate assigned equipment | Ability to learn, demonstrate proficiency and effectively use various computer software | Excellent written and verbal communication skills | Ability to effectively communicate in English, in both oral and written forms. | As described above, this position requires moderate to arduous physical exertion and/or duties of a hazardous nature, as well as involvement in stressful situations. |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | | | | | Bending | | | | X | | | Carrying __pounds | | | | X | | 30 | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | | | | X | | | Crawling | | | | X | | | Crouching | | | | X | | | Distant vision | | | | X | | | Driving - auto/van | | | | X | | | Driving - limousine | | | | | | | Flexibility - upper body | | | | X | | | Flexibility - lower body | | | | X | | | Hearing/Listening | | | | X | | | Kneeling | | | | X | | | Lifting __pounds | | | | X | | 30 | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | | X | | | Reaching | | | | X | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | | X | | | Typing __w.p.m. | | | | X | | 24 | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | | X | | Extreme heat | | | | X | | Fast pace | | | | X | | Hazardous conditions - Chemicals | | | | X | | Hazardous conditions - high structures | | | | X | | Hazardous conditions - high voltage | | | | X | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - low to high | | | | X | | Office conditions | | | | | | Outdoors | | | | X | | Restricted area | | | | X | | Shifts | | | | X | | Smoke | | | | X | | __% Travel | | | | | | Vibration | | | | | | Wet/Humid | | | | X | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | | | Comprehension | | | | X | | Crisis incidents | | | | X | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | | | Math skills - advance | | | | | | Math skills - basic | | | | | | Memorization | | | | | | Organization | | | | | | Perception | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | | | Repetition | | | | X | | Safety hazards | | | | X | | Tight deadlines | | | | | | Working conditions | | | | | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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