Security Officer I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Security Officer I

Job Code:

12028

Profile Title:

12028 Security Officer I

Grade / Band:

04

FLSA Status:

Non-Exempt

The Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Actively patrol and monitor all areas of the property through rotating assignments, including the exterior using various modes of transportation. Patrolling may include, but not limited to, bending, lifting, carrying, running, and extended time periods of standing and/or walking.

Perform all necessary duties as trained in order to respond in emergency situations.

Rendering appropriate first aid such as CPR/AED Responsive Care, including, as needed, retrieving and utilizing the CPR/AED equipment and following established protocols.

Initiating and conducting evacuation procedures.

The ability to push, pull, lift, carry, or move (in some circumstances) another individual, including one who may be injured.

The ability to physically engage, and where necessary restrain, a person who is threatening or poses a harm to him/herself or others.

The ability to move from location to location (including use of stairs and ramps) at appropriate speeds of Securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, and summon emergency responders to the incident.

Rotating to monitor alarm system and surveillance cameras, perform gaming drops/transactions, including carrying drop boxes and chip carriers, perform dispatcher duties in emergent and non-emergent situations using appropriate equipment.

Handle crisis and/or emergency situations calmly and efficiently.

Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.

Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.

Maintain proficiency in the use of all assigned equipment.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma or GED

Required

1+ Years of Prior Relevant Experience

Customer service experience

Required

18

Required

Previous security, military, or law enforcement experience

Preferred

Previous experience working in a similar resort setting

Preferred

Candidates will be required to satisfactorily pass a security officer training academy

Successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED response simulation, and  other training, as well as physical requirements, as a condition of employment

Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques

Ability to participate and respond in emergency situations, including evacuations procedures to aid guests and employees  during an emergency

Ability to exhibit full range of motion and can move quickly between the sitting, kneeling and standing positions.

Ability to stand and walk throughout a shift.

Ability to lift and carry 30 pounds.

Ability to climb stairs and ramps in order to perform security patrol.

Ability to evaluate, compile, coordinate, and disseminate information, make sound judgement, and respond accurately and  quickly to changing situatons

Ability to operate assigned equipment

Ability to learn, demonstrate proficiency and effectively use various computer software

Excellent written and verbal communication skills

Ability to effectively communicate in English, in both oral and written forms.

As described above, this position requires moderate to arduous physical exertion and/or duties of a hazardous nature, as  well as involvement in stressful situations.

Balancing

X

Bending

X

Carrying __pounds

X

30

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Crawling

X

Crouching

X

Distant vision

X

Driving - auto/van

X

Driving - limousine

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

30

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

X

24

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

X

Office conditions

X

Outdoors

X

Restricted area

X

Smoke

X

__% Travel

X

Wet/Humid

X

Live Stream/ Video Recording

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

X

Repetition

X

Safety hazards

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X