Shift Supv Environmental Svcs

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Job Profile Title:

Shift Supv Environmental Svcs

Job Code:

12063

Profile Title:

12063 Shift Supv Environmental Svcs

Grade / Band:

08

FLSA Status:

Exempt

As an Environmental Services Supervisor, you will set the stage for guest experience with your smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Consistently offer professional, friendly and engaging service

Provide direction and support to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas

Conduct daily inspections, briefings and schedule meetings with employees

Assist with coaching, counseling, discipline and training of employees

Assist with administrative functions

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Required

6+ Months of Prior Relevant Experience

Guest services/guest contact position experience

Preferred

Experience with general cleaning in a similar five-star/five-diamond resort environment

Preferred

Able to effectively communicate in English, in both written and verbal forms

Ability to to make sound decisions immediately without supervision

Ability to read and write proficiently to evaluate reports and correspondences

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Ability to multi-task and work well in a fast paced, team-oriented environment

Basic knowledge computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Balancing

X

Bending

X

Carrying __pounds

X

75

Clear speech - simple

X

Clear speech - complex

Climbing

X

Crawling

Crouching

Distant vision

X

Driving - auto/van

Driving - limousine

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting __pounds

X

75

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

Sitting

X

Standing - 5 hours minimum

X

Stooping

X

Typing __w.p.m.

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

Extreme heat

Fast pace

X

Hazardous conditions - Chemicals

X

Hazardous conditions - high structures

Hazardous conditions - high voltage

Indoors

X

Noise levels - low to moderate

X

Noise levels - low to high

Office conditions

X

Outdoors

Restricted area

Shifts

X

Smoke

X

__% Travel

Vibration

Wet/Humid

X

Analytical

X

Clerical

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

Fatigue

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

Math skills - basic

X

Memorization

X

Organization

X

Perception

X

Reading - simple

X

Reading - complex

Repetition

X

Safety hazards

X

Tight deadlines

X

Working conditions

X

Writing - simple

X

Writing - complex