Asst Mgr Retail

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Job Profile Title:

Asst Mgr Retail

Job Code:

12286

Business_Title

Asst Mgr Retail

Profile Title:

12286 Asst Mgr Retail

Grade / Band:

09

FLSA Status:

Exempt

It is the primary responsibility of the Assistant Store Manager to oversee daily operations, support the management team in achieving store goals, assisting with the training and development of the staff and ensuring service standards consistently align with the department and property direction.

Practice cost control procedures including shrink and monitor inventory levels. Exhibit business acumen by reviewing store results to achieve financial success and store profitability.

Develop a highly engaged, valued and effective team by practice of observations, coaching, feedback sessions and recognition.

Interviews, selects, trains, onboards, counsels and coaches store personnel in all store activities, including achievement of assigned goals and tasks, compliance with store standards, and policies and procedures.

Support continuous improvement by actively identifying new ways of doing things and taking calculated risks.

Deliver results by building strong relationships and following through with commitments.

Take ownership on store visual standards, merchandising expectations and store/stockroom cleanliness.

Achieve financial results, improve selling techniques and increasing store profitability.

Execute S.H.O.W. service basics to support the culture of the company, as well as providing excellent guest service.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

High School Diploma, GED or equivalent

Required

2+ Years of Prior Relevant Experience

Required

3+ Years of Prior Relevant Experience

Experience in retail, sales or inventory control management

Preferred

Work varied shifts, to include weekends and holidays

Required

Previous retail management experience in a similar resort setting

Preferred

Working knowledge of MS Dynamics, Retail POS or similar systems

Preferred

Must be able to work independently with minimal supervision

Able to effectively communicate in English, in both written and verbal forms

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X