Dir Platform Services

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Dir Platform Services

Job Code:

12309

Business_Title

Director of Digital Platform Services

Profile Title:

12309 Dir Platform Services

Grade / Band:

L3

FLSA Status:

Exempt

As a forward-thinking and strategic leader, the Director of Digital Platform Services will be at the forefront of our cloud engineering and operations, deployment automation, developer experience platform, and platform landing zone foundations. The Director plays a crucial role in achieving technical alignment across our operations - driving efficiency, security, innovation, and excellence within our IT infrastructure ecosystem.

Lead and manage the platform services team to achieve strategic objectives, ensuring high-quality service delivery that aligns with the organization's goals.

Develop and maintain deployment automation processes to streamline and improve the efficiency of code deployments and software delivery.

Drive the adoption and implementation of cloud engineering best practices, ensuring a robust, secure, and cost-effective cloud infrastructure.

Manage platform landing zone foundations, ensuring standardized and automated provisioning of resources across clouds.

Manage resource planning and vendor relationships related to platform services.

Oversee digital platform operations, including on-call escallation, monitoring, performance tuning, and disaster recovery planning to ensure high availability and resilience.

Provide technical leadership, mentorship, and career development opportunities for team members.

Establish KPIs and SLAs to measure and improve platform service performance.

Champion the developer experience platform to provide engineers with the tools and environments they need to build and deploy applications securely, effectively, and efficiently.

Foster a culture of innovation, continuous improvement, and learning within the digital platform services team.

Collaborate with internal stakeholders to identify requirements and integrate digital platform services with business processes.

Collaborate closely with infrastructure and application delivery leaders, facilitating a seamless interface to the MGM Resorts International digital ecosystem, facilitating a coherent approach to infrastructure provisioning, scalability, and security.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree or equivalent experience

Computer Science, Information Technology,  or Engineering

Required

Master's Degree or equivalent experience

Information Technology, Business Administration, or Engingeering Management

Preferred

4+ Years of Prior Relevant Experience

Proven experience leading cloud engineering and operations within large-scale, complex environments

Required

8+ Years of Prior Relevant Experience

Relevant IT experience, including extensive experience in cloud services and infrastructure

Preferred

Prior experience working in close collaboration with infrastructure and application delivery teams to create integrated IT solutions.

Required

Certifications in cloud computing (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Certified - Professional Cloud Architect)

Preferred

Demonstrated success in deploying automation in cloud environments, including infrastructure as code (IaC) and CI/CD.

Preferred

History of technical project management and strategic planning within a cloud-first IT organization.

Preferred

In-depth knowledge of current cloud computing technologies, trends, and best practices.

Understanding of platform services architecture, including design, implementation, and management of cloud-based infrastructure.

Familiarity with developer experience platforms and the tools required to support efficient application development and deployment.

Knowledge of landing zone concepts and experience with automating cloud resource provisioning.

Awareness of financial and resource planning for IT platform services.

Strategic leadership skills with the ability to drive IT innovation and align IT strategy with organizational goals.

Strong collaboration and communication skills, capable of working effectively with both technical and non-technical stakeholders.

Excellent problem-solving abilities, with a data-driven and results-oriented approach to IT management.

Expertise in defining SLAs and KPIs to measure service performance and drive continuous improvement.

Robust mentorship and team development skills to foster a culture of learning and growth within the IT platform services team.

Budget management skills, including resource planning and cost analysis to maximize return on investment.

Ability to manage vendor partnerships and negotiate contracts that benefit the organization.

Commitment to keeping current with emerging technologies to maintain a competitive edge in the provision of platform services.

Balancing

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Clear speech - simple

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Standing - 5 hours minimum

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Communication - verbal

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