HRTMS Job Description Management
| Game Presenter TI J o b D e s c r i p t i o n | | |
Job Profile Title: | Game Presenter TI | Job Code: | 12374 | Profile Title: | 12374 Game Presenter TI | Grade / Band: | 08 | FLSA Status: | Non-Exempt | As a Game Presenter, you will be responsible for hosting and presenting games for a live streaming service. The Game Presenter creates a professional and exciting atmosphere for customers and provides excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures. | | | | | |
Principal Duties & Responsibilities | Present games in a live streaming environment, adhering to all computer prompt instructions, game rules, and regulation guidelines. | Create an engaging and fun atmosphere for participants in a video streaming environment. | Provide players with assistance on game-related and general questions in a professional manner. | Communicate any committed mistakes, potential risks, technical problems, and/or unusual activities within the game studio to appropriate leadership in a timely manner. | Strong communication and multitasking skills. |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | High School Diploma, GED or equivalent | | Required | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 1+ Years of Prior Relevant Experience | Hospitality, Entertainment, front-facing guest service. | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Ability to work a variety of shifts, including nights, weekends, and holidays. | Required | | | |
Knowledge, Skills and Abilities | KSAs | Ability to effectively communicate in English, in both written and verbal forms. | Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment. | Ability to maintain a professional demeanor, including manner of speech, appearance, and posture in a fast-paced environment. | Ability to deal with potential guest conflicts professionally, maintaining MGMRI’s guest service standards. | Basic to Intermediate math skills. |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying __pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | X | | | | Climbing | | | | X | | | Crawling | | | X | | | | Crouching | | | X | | | | Distant vision | | | | X | | | Driving - auto/van | X | | | | | | Driving - limousine | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting __pounds | | | X | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | X | | | | | Reaching | | X | | | | | Sitting | | | | X | | | Standing - 5 hours minimum | | | | X | | | Stooping | | | X | | | | Typing __w.p.m. | | X | | | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | X | | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | | X | | | Extreme cold | | | X | | | Extreme heat | | | X | | | Fast pace | | | | X | | Hazardous conditions - Chemicals | X | | | | | Hazardous conditions - high structures | X | | | | | Hazardous conditions - high voltage | X | | | | | Indoors | | | X | | | Noise levels - low to moderate | | | | X | | Noise levels - low to high | | | X | | | Office conditions | | X | | | | Outdoors | | | X | | | Restricted area | | X | | | | Shifts | | | X | | | Smoke | | | | X | | __% Travel | X | | | | | Vibration | | | X | | | Wet/Humid | | | X | | | Live Stream/ Video Recording | | | | | X | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | X | | | | Clerical | | X | | | | Comprehension | | | | X | | Crisis incidents | | | X | | | Customer service | | | | X | | Decision making | | | | X | | Fatigue | | X | | | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | X | | Math skills - advance | | X | | | | Math skills - basic | | | | X | | Memorization | | | | X | | Organization | | | | X | | Perception | | | X | | | Reading - simple | | | | X | | Reading - complex | | X | | | | Repetition | | | | X | | Safety hazards | | | X | | | Tight deadlines | | | X | | | Working conditions | | | | X | | Writing - simple | | | X | | | Writing - complex | | X | | | | | | | | | | | | | | |
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