HRTMS Job Description Management
| Sr Mgr Warehouse Ops J o b D e s c r i p t i o n | | |
Job Profile Title: | Sr Mgr Warehouse Ops | Job Code: | 12394 | Business_Title | Sr Manager Warehouse Operations | Profile Title: | 12394 Sr Mgr Warehouse Ops | Grade / Band: | L2 | FLSA Status: | Exempt | The Senior Manager of Warehouse Operations will be fully accountable for all aspects of warehouse operations, customer service, leadership, safety, employee engagement, and continuous improvement across multiple warehouse fulfillment centers. This role will also provide support to additional locations and projects to help achieve the company's strategic objectives. The Senior Manager will be responsible for overseeing daily operations, ensuring financial performance targets are met, and driving efficient, effective processes in collaboration with other departments to address their business requirements. The Senior Manager will engage and develop team members, lead financial activities such as invoicing, and manage inventory parameters, including deadstock, usage, par levels, and cost control. Additionally, this role will focus on budget planning, forecasting, and margin management, contributing to the growth strategy and ensuring that key performance indicators, objectives, and goals are consistently achieved. | | | | | |
Principal Duties & Responsibilities | Provides leadership and direction for the warehouse teams | Provides strategic support and leadership to additional sites and/projects | Uses a collaborative approach, continuously evaluates, measures, and refines processes to improve service, quality, and efficiency | Achieves on time deliveries success through direct communication and interactions, manages KPI improvement, and providing rapid responses and/or actions plans to concern | Strategic alignment contributions outlined by senior leadership to include: Solutioning & Pricing, Contract Reviews, and Client Business Reviews | Incorporates Lean practices and methodologies | Improves employee satisfaction through improved working conditions, proactive communication, and prompt reaction to concerns | Provides strategic leadership and guidance to develop, coach, and mentor staff, and lead and support the implementation of new and upgraded systems as required | Provides prompt and accurate reporting in alignment with MGM Resorts Services’ financial reporting standards and property accounting expectations | Manages relationships with vendors and corporate cross-functional teams | Ensures compliance with all applicable regulatory requirements | Maintains strong safety and facility cleanliness programs in compliance with all OSHA and company requirements | Ensure seamless, timely operations at assigned properties | Encompasses responsibilities in core operations, budget management, project execution, and alignment with company strategy |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 2+ Years of Prior Relevant Experience | | Required | | | | | |
Additional Requirements | Details | Required/ Preferred | Demonstrate strong collaboration skills by effectively working with various departments, including Finance, IT, and Operations, to achieve unified organizational goals and ensure smooth cross-functional workflows | Required | Use analytics and KPIs to drive decision-making processes, proactively identifying trends and issues to continuously improve efficiency and performance within the department | Required | Actively mentor and develop team members, fostering a culture of growth and continuous improvement, with a focus on succession planning and skill development | Required | Lead change initiatives, particularly in the implementation of new systems or processes, ensuring team alignment and minimizing disruption to operations | Required | | | |
Knowledge, Skills and Abilities | KSAs | Excellent leadership skills | Good at problem solving | Strong attention to detail | Collaborate well with others | Focused on continuous improvement for the business and personal growth | Excellent critical thinking and decision-making skills | Strong time management skills | Understand and is experienced in budgets and budget planning | Is able to multitask effectively and efficiently | Developing strategic plans for warehouse operations in alignment with business goals | Managing and evaluating the entire supply chain process to enhance productivity | Leading cross-functional teams to drive organizational change and efficiency | Building relationships with vendors, suppliers, and internal stakeholders | Directing the use of technology and automation to improve warehouse functions | Mentoring and developing future leaders within the warehouse operations |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | X | | | | | | Distant vision | | | | X | | | Driving | X | | | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | X | | | | | Lifting 10 pounds | | X | | | | | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | | X | | Exposure to fumes / odors | | | | X | | Extreme cold | | | | X | | Extreme heat | | | | X | | Fast pace | | | | X | | Hazardous conditions - chemicals | | | | X | | Hazardous conditions - high structures | | | | X | | Hazardous conditions - high voltage | | | | X | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | | X | | Office conditions | | | | X | | Outdoors | | | | X | | Restricted area | | | | X | | Shifts | | | | X | | Smoke | | | | X | | Travel | | | | X | | Wet/Humid | | | | X | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | | | X | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | X | | Math skills - advance | | | | X | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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