Mgr LMS

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Job Profile Title:

Mgr LMS

Job Code:

12421

Business_Title

Senior Learning Partner - LMS

Profile Title:

12421 Mgr LMS

Grade / Band:

L1

FLSA Status:

Exempt

The Senior Learning Partner - LMS is responsible for leading and managing the end-to-end deployment of all programs, processes, and activities supporting the enterprise-wide Learning Management System (LMS), also known as Workday Learning. This role encompasses LMS configuration, evaluation, troubleshooting, and the provision of regular data analytics for learning and training offerings. The Senior Partner will have a focus on overseeing annual compliance, safety, and required training, while also managing programs related to guest service, new hire orientation, onboarding, diversity & inclusion education, project and ongoing support of stakeholders and college programs within the Workday Learning platform.

Direct the daily work for the LMS team and LMS partner role. Oversee the performance and professional development of LMS partners, identifying their strengths and areas for improvement, and providing the necessary support and guidance to foster their growth.

Serve as the primary point of contact for all property, regional, and corporate partners, acting as a direct liaison to address stakeholder needs and ensure effective communication across all levels of the organization.

Serve as an LMS superuser, regularly monitoring SOPs, deliverables, and strategies supporting the execution of learning/training and data analytics.

Manage the full score of LMS responsibilities for compliance and required training for MGM Resorts, including but not limited to legal, gaming, safety, and security.

Manage configuration, deployment, troubleshooting, and reporting of all enterprise-wide compliance, safety, and required training.

Leverage the LMS platform for learning delivery and measurement to enable dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operation and value of learning.

Track statistics, metrics and ROI and create additional learning and performance metrics as required to qualify expense ratio to initiatives.

Compile and evaluate data, reporting, and metrics for leadership review.

Provide solutions and feedback on maintaining a high level of service through efficiencies on an annual basis.

Collaborate with content stakeholders, property leaders, and the Center of Excellence to ensure the timely launch and reporting of training initiatives

Partner and consult with HCMS team, property, and corporate leaders to deliver appropriate learning and custom learning solutions.

Support properties with individualized assignments related to required learning.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree

Human Resources, Education, Business or related field

Required

2+ Years of Prior Relevant Experience

Learning management systems or HR applications/HR information systems

Required

Advanced excel skills.

Required

Sound judgement, strong decision making and problem-solving abilities.

Excellent organizational, analytical and project management skills, with particular attention to quality and detail.

Excellent interpersonal and communication skills, and the ability to work effectively with all levels of leadership.

Possess knowledge of adult learning theories and methodologies with the ability to apply them in learning/leadership/technology.

Excellent customer service skills, with demonstrated ability to establish credibility and rapport with operating leaders.

Ability to engage in self-directed work, create and maintain timetables for projects, manage deadlines and resources.

Ability to lead a project team, set mile markers and deadlines, manage scope, and provide leadership and instruction.

Balancing

X

Bending

X

Carrying 10 pounds

X

Clear speech - simple

X

Clear speech - complex

X

Climbing

X

Distant vision

X

Driving

X

Flexibility - upper body

X

Flexibility - lower body

X

Hearing/Listening

X

Kneeling

X

Lifting 10 pounds

X

Near vision

X

Normal vision

X

Pushing/Pulling

X

Reaching

X

Sitting

X

Standing

X

Typing

X

Walking

X

Communication - verbal

X

Communication - written

X

Confined area

X

Contacts - works alone

X

Contacts - works around others

X

Contacts - works with others

X

Exposure to dust / dirt

X

Exposure to fumes / odors

X

Extreme cold

X

Extreme heat

X

Fast pace

X

Hazardous conditions - chemicals

X

Hazardous conditions - high structures

X

Hazardous conditions - high voltage

X

Indoors

X

Noise levels - low to moderate

X

Noise levels - high

X

Office conditions

X

Outdoors

X

Restricted area

X

Shifts

X

Smoke

X

Travel

X

Wet/Humid

X

Analytical

X

Clerical

X

Comprehension

X

Crisis incidents

X

Customer service

X

Decision making

X

High pressure

X

Judgment

X

Long hours

X

Math skills - advance

X

Math skills - basic

X

Organization

X

Reading - simple

X

Reading - complex

X

Repetition

X

Tight deadlines

X

Writing - simple

X

Writing - complex

X