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Account Mgr

J o b D e s c r i p t i o n

Job Profile Title:	Account Mgr
Job Code:	12424
Business_Title	Account Manager MREP
Profile Title:	12424 Account Mgr
Grade / Band:	IC3
FLSA Status:	Exempt
The Account Manager is the key point of contact for mid-sized corporate, social and in-house events. Responsible for event ownership for clients from the pre-planning phase through execution of MREP programs post-sale. This role works closely with the Creative Department to develop and refine client presentations and creative decks that align with the client's vision and objectives. The Account Manager will be responsible for generating pricing information along with negotiating terms to finalize contracts and ensuring that all financial aspects and details are accurately reflected, clearly communicated, and agreed upon with the client. The Account Manager plays a key role in achieving and exceeding revenue targets and enhancing the experiences of guests throughout the client journey.

Principal Duties & Responsibilities
Oversee all event requirements and client requests independently, ensuring standards are met from pre-planning through execution and final billing.
Act as the primary communication point, coordinating with clients, internal departments, and vendors to support event solutions, timelines, and logistics within budget and venue constraints.
Meet with clients on sales calls to drive revenue, offering timely follow-ups and proposing upsell opportunities by staying informed on trends, entertainment options, and industry technologies.
Cultivate strong working relationships with internal support teams, vendors, and MGMRI departments to ensure smooth event operations and a positive client experience.
Maintain a comprehensive understanding of MGMRI properties and Las Vegas venues to guide clients in selecting spaces and services that align with their needs.
Lead and collaborate on-site at installations, strikes, and client walkthroughs, implementing necessary adjustments and conducting post-event financial reconciliations.
Represent MREP by actively participating in training, market research, trade shows, and conventions to stay current with industry advancements and strengthen MREP’s presence in the event production field.

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
3+ Years of Prior Relevant Experience	Special Events, Sales, Production, Entertainment, Catering or Hospitality industry.	Required
4+ Years of Prior Relevant Experience	Special Events, Sales, Production, Entertainment, Catering or Hospitality industry.	Preferred

Additional Requirements
Details	Required/ Preferred
Background in event production, event design, event sales, entertainment management or technical production.	Preferred
Supervisory experience.	Preferred
Industry certification (CMP, CSEP, DMCP, OSHA 30, scissor left, fork lift, cherry picker).	Preferred
Proficient in Microsoft suite, hotel programs i.e. Delphi, Meeting Matrix or Social Tables.	Preferred
Previous experience working in similar setting.	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to effectively prioritize tasks.
Ability to manage time on own and in a team environment.
A foundation and understanding of sales techniques and business acumen.
Excellent customer service skills.
Strong organization skills with attention to detail.
Interpersonal skills to deal effectively with all business contacts.

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing			X
Bending			X
Carrying 10 pounds			X
Clear speech - simple				X
Clear speech - complex				X
Climbing	X
Distant vision				X
Driving	X
Flexibility - upper body			X
Flexibility - lower body			X
Hearing/Listening				X
Kneeling		X
Lifting 10 pounds		X
Near vision				X
Normal vision				X
Pushing/Pulling			X
Reaching			X
Sitting				X
Standing			X
Typing				X
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written				X
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold				X
Extreme heat				X
Fast pace				X
Hazardous conditions - chemicals				X
Hazardous conditions - high structures				X
Hazardous conditions - high voltage				X
Indoors				X
Noise levels - low to moderate				X
Noise levels - high				X
Office conditions				X
Outdoors				X
Restricted area				X
Shifts				X
Smoke				X
Travel				X
Wet/Humid				X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical				X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance				X
Math skills - basic				X
Organization				X
Reading - simple				X
Reading - complex				X
Repetition				X
Tight deadlines				X
Writing - simple				X
Writing - complex				X