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Utility Porter RDL-Union

J o b D e s c r i p t i o n

Job Profile Title:	Utility Porter RDL-Union
Job Code:	12426
Business_Title	Utility Porter - Union
Profile Title:	12426 Utility Porter RDL-Union
Grade / Band:	Union - Hourly
FLSA Status:	Non-Exempt
As an Environmental Services Utility, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Principal Duties & Responsibilities
Consistently offer professional, friendly and engaging service, in alignment with S.H.O.W. Service Basics and exceed guest expectations
Maintain the highest standards to ensure the detail quality and cleanliness in the casino, public areas, offices, restrooms and other required areas
Operate various professional floor care and specialty cleaning equipment
Contains and cleans biohazardous materials
Keep all equipment properly maintained, clean, and free of marks

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience	Experience Details	Required/ Preferred
6+ Months of Prior Relevant Experience		Preferred

Additional Requirements
Details	Required/ Preferred
Work varied shifts, to include weekends and holidays	Required
Experience with professional cleaning equipment	Preferred
Ability to drive and maneuver property equipment
Knowledge of various floor surfaces and the processes	Preferred
Experience in a similar five‐star/five‐diamond resort environment	Preferred

Knowledge, Skills and Abilities
KSAs
Ability to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
Able to effectively communicate in English, in both written and verbal forms
Effective listening abilities
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well‐groomed appearance adhering to company standards

Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirement	N/A	Rarely	Occasionally	Frequently	Constantly	Weight/ w.p.m.
Balancing				X
Bending				X
Carrying __pounds				X		75
Clear speech - simple				X
Clear speech - complex	X
Climbing				X
Crawling		X
Crouching			X
Distant vision				X
Driving - auto/van			X
Driving - limousine	X
Flexibility - upper body				X
Flexibility - lower body				X
Hearing/Listening				X
Kneeling				X
Lifting __pounds				X		75
Near vision				X
Normal vision				X
Pushing/Pulling				X
Reaching
Sitting				X
Standing - 5 hours minimum				X
Stooping				X
Typing __w.p.m.
Walking				X

Work Environment
While performing the duties of this job, the associate is required to work within the selected work environments.
Work Environment	N/A	Rarely	Occasionally	Frequently	Constantly
Communication - verbal				X
Communication - written
Confined area				X
Contacts - works alone				X
Contacts - works around others				X
Contacts - works with others				X
Exposure to dust / dirt				X
Exposure to fumes / odors				X
Extreme cold
Extreme heat
Fast pace				X
Hazardous conditions - Chemicals				X
Hazardous conditions - high structures	X
Hazardous conditions - high voltage	X
Indoors				X
Noise levels - low to moderate				X
Noise levels - low to high		X
Office conditions				X
Outdoors		X
Restricted area		X
Shifts				X
Smoke				X
__% Travel	X
Vibration	X
Wet/Humid				X
Live Stream/ Video Recording	X

Mental Requirements
While performing the duties of this job, the associate is required to work within the selected mental requirements.
Mental Requirement	N/A	Rarely	Occasionally	Frequently	Constantly
Analytical				X
Clerical	X
Comprehension				X
Crisis incidents				X
Customer service				X
Decision making				X
Fatigue				X
High pressure				X
Judgment				X
Long hours				X
Math skills - advance	X
Math skills - basic				X
Memorization				X
Organization				X
Perception				X
Reading - simple				X
Reading - complex	X
Repetition				X
Safety hazards				X
Tight deadlines				X
Working conditions				X
Writing - simple		X
Writing - complex	X