Datacenter Engineer

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Profile Title:

Datacenter Engineer

Job Code:

12465

Business_Title

Datacenter Engineer

Profile Title:

12465 Datacenter Engineer

Grade / Band:

IC3

FLSA Status:

Exempt

The Datacenter Engineer will be responsible for the oversight and advancement of our Datacenter facilities, Physical Compute, Operating Systems (Linux and Windows), Virtualization, Storage, and Backup environments, both on-premises and in the cloud. Reporting to the Director Datacenter Services, this position necessitates a strong combination of technical knowledge, leadership capabilities, and the ability to drive technological enhancements and projects within the organization. The Datacenter Engineer ensures that our system hardware, operating systems, backup, storage, virtualization and related procedures adhere to the highest standards of reliability, performance, and security.

Operate independently and within a team to drive tasks and achieve project milestones and deadlines while managing SLAs and ticket queues.

Oversee the monitoring and maintenance of Datacenter Facilities infrastructure, ensuring the integrity and availability of all software, server resources, and key processes.

Regularly apply OS patches, configure system software, and upgrade enterprise infrastructure or asset management applications.

Perform hosting software/hardware security administration, account management, and technology reviews, adhering to gaming commission requirements and driving vulnerability management to align with security standards.

Conduct performance and capacity monitoring, reporting, tuning, and optimization to ensure system efficiency.

Maintain comprehensive documentation for operational, configuration, and procedural processes.

Conduct hardware/software repair and recovery operations in the event of failures.

Perform ongoing performance tuning and resource optimization, including CPU, memory, and disk partitioning.

Provide Tier III support and address hardware or software failures while coordinating and communicating with impacted parties.

Participate in a 24x7 on-call rotation to ensure continuous support and maintain system performance and reliability.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree or equivalent experience

Computer Science or Information Systems.

Required

3+ Years of Prior Relevant Experience

Datacenter Engineer role or related position, with a strong focus on facilities, physical compute, storage, and backup environments or experience in virtualization or a closely related field, with documented success in managing complex virtualization environments or experience in UNIX-like systems, mainly Red Hat Linux, and Microsoft Windows environments.

Required

5+ Years of Prior Relevant Experience

Datacenter Engineer role or related position, with a strong focus on facilities, physical compute, storage, and backup environments or experience in virtualization or a closely related field, with documented success in managing complex virtualization environments or experience in UNIX-like systems, mainly Red Hat Linux, and Microsoft Windows environments.

Preferred

Demonstrated experience in delivering projects and technical solutions within a large, complex organization.

Required

Proven track record of managing and optimizing Datacenter infrastructure both on-premises and with public cloud platforms.

Required

Relevant professional certifications such as CompTIA Server+, HPE ASE, EMC Storage Administrator, NetApp Certified Data Administrator, VMware Certified Professional (VCP), Cisco Data Center Unified Computing Design Specialist, Red Hat Linux, other UNIX-like systems, and Microsoft Windows server management.

Preferred

In-depth knowledge of Datacenter facilities management and best practices.

Expertise in Physical Compute platforms, including VSAN and Physical Servers, and advanced understanding of Storage Engineering, including vendor solutions like HPE, Dell/EMC, NetApp, and Broadcom.

Expertise in virtualization technologies including Cisco UCS, Citrix, Dell EMC, and VMware.

Expertise in UNIX-like operating systems, particularly Red Hat Linux, and Microsoft Windows server environments.

Robust troubleshooting and problem-resolution abilities.

Effective communication skills, capable of engaging cross-functional teams, upper management, and key stakeholders.

Commitment to maintaining industry standards in system software and hardware.

Experience with performance tuning, resource optimization, and Tier III support.

A passion for continuous learning and staying abreast of current technologies

Prepared to deliver exceptional support services, as demonstrated by participation in on-call rotations and prompt resolution of after-hours issues.

Balancing

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Bending

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Carrying __pounds

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Clear speech - simple

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Clear speech - complex

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Climbing

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Distant vision

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Driving

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Flexibility - upper body

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Flexibility - lower body

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Hearing/Listening

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Kneeling

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Lifting __pounds

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Near vision

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Normal vision

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Pushing/Pulling

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Reaching

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Sitting

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Standing - 5 hours minimum

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Typing __w.p.m.

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Walking

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Communication - verbal

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Communication - written

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Confined area

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Contacts - works alone

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Contacts - works around others

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Contacts - works with others

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Exposure to dust / dirt

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Exposure to fumes / odors

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Extreme cold

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Extreme heat

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Fast pace

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Hazardous conditions - chemicals

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Hazardous conditions - high structures

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Hazardous conditions - high voltage

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Indoors

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Noise levels - low to moderate

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Noise levels - high

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Office conditions

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Outdoors

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Restricted area

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Shifts

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Smoke

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__% Travel

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Wet/Humid

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Analytical

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Clerical

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Comprehension

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Crisis incidents

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Customer service

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Decision making

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High pressure

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Judgment

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Long hours

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Math skills - advance

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Math skills - basic

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Organization

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Reading - simple

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Reading - complex

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Repetition

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Tight deadlines

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Writing - simple

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Writing - complex

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