Productivity Engineer Assoc

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Job Profile Title:

Productivity Engineer Assoc

Job Code:

12475

Business_Title

Productivity Engineer Associate

Profile Title:

12475 Productivity Engineer Assoc

Grade / Band:

IC2

FLSA Status:

Exempt

The Productivity Engineer Associate is an integral part of the team, providing crucial support in maintaining and improving our productivity tool suite. Under the guidance of the Senior Productivity Engineer, this entry-level role contributes to our organization's efficiency and effectiveness in collaboration through the smart application of technology. The Associate is involved in the management of our suite of products, which includes Microsoft Office 365, Microsoft Exchange, LucidChart, SharePoint, Teams, and Power Platform. The position offers an opportunity to grow technical skills, learn from senior professionals, and play a supporting role in project execution.

Support the administration, configuration, and upkeep of productivity software suites such as Microsoft Office 365, Exchange, LucidChart, SharePoint, Teams, and Power Platform.

Assist in strategic planning initiatives and the rollout of enhancements and upgrades to productivity platforms.

Help develop, fine-tune, and document policies, procedures, and training materials to ensure effective use of productivity tools.

Engage with IT and business stakeholders to assist with gathering needs, defining requirements, and executing solutions that boost collaboration and productivity.

Participate in the monitoring of system health and performance, proactively identifying and supporting the resolution of issues.

Help manage user access rights, security groups, and software licensing within the frameworks of organizational policies and agreements.

Support the evaluation and integration of third-party tools that enhance the functionalities of core productivity software.

Be actively involved in project execution, ensuring activities align with wider business objectives under the guidance of senior team members.

Provide support for complex issues associated with the productivity suite as needed.

Particiate in training initiatives and professional development, fostering a culture of learning and technical acumen.

Participate in on-call support rotations for productivity services as required.

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Bachelor's Degree or equivalent experience

Computer Science or Information Technology

Required

1+ Years of Prior Relevant Experience

Tech related roles or internship

Required

Exposure to the management and support of solutions like Exchange Online and SharePoint Online.

Preferred

Basic or intermediate knowledge of Microsoft Office 365, Exchange, SharePoint, Teams, and Power Platform.

Acquaintance with productivity-enhancing tools like LucidChart.

Understanding of cloud services and basic identity/access management, including Azure AD, is beneficial.

Interest in learning automation (e.g., PowerShell, Power Automate) to assist with administrative tasks.

Desire to assist with technology adoption strategies and user training efforts.

Problem-solving aptitude and an analytical mind ready to tackle technological problems.

Good communication skills to liaise with both technical and non-technical colleagues effectively.

A team player, eager to support leadership in initiatives and adaptable to contribute across a range of projects.

Openness to continuous learning and skill development to keep pace with technological advancements.

A flexible approach to work, able to shift priorities in a dynamic environment and partake in a diverse team setting.

Balancing

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Bending

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Carrying __pounds

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Clear speech - simple

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Clear speech - complex

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Climbing

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Distant vision

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Driving

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Flexibility - upper body

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Flexibility - lower body

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Hearing/Listening

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Kneeling

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Lifting __pounds

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Near vision

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Normal vision

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Pushing/Pulling

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Reaching

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Sitting

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Standing - 5 hours minimum

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Typing __w.p.m.

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Walking

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Communication - verbal

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Communication - written

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Confined area

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Contacts - works alone

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Contacts - works around others

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Contacts - works with others

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Exposure to dust / dirt

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Exposure to fumes / odors

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Extreme cold

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Extreme heat

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Fast pace

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Hazardous conditions - chemicals

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Hazardous conditions - high structures

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Hazardous conditions - high voltage

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Indoors

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Noise levels - low to moderate

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Noise levels - high

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Office conditions

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Outdoors

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Restricted area

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Shifts

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Smoke

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__% Travel

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Wet/Humid

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Analytical

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Clerical

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Comprehension

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Crisis incidents

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Customer service

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Decision making

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High pressure

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Judgment

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Long hours

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Math skills - advance

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Math skills - basic

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Organization

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Reading - simple

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Reading - complex

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Repetition

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Tight deadlines

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Writing - simple

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Writing - complex

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