HRTMS Job Description Management
| Wireless Sr Engineer J o b D e s c r i p t i o n | | |
Job Profile Title: | Wireless Sr Engineer | Job Code: | 12495 | Business_Title | Sr Wireless Engineer | Profile Title: | 12495 Wireless Sr Engineer | Grade / Band: | IC4 | FLSA Status: | Exempt | The Sr. Wireless Network Engineer will deliver innovative, secure, and resilient wireless solutions. This role involves product management level ownership for wireless network solutions, focusing on technical expertise in wireless technologies and large enterprise wireless network implementations, along with proactive network monitoring and maintenance discipline. The Sr. Wireless Network Engineer will ensure all wireless network designs are secure, available, and resilient, providing customers with an optimal wireless network experience. The candidate will implement complex wireless network and security designs, lead incident management escalations, lead vendor governance, and provide continuous improvement to optimize for security, scalability, availability, supportability, and cost. | | | | | |
Principal Duties & Responsibilities | Demonstrate a strong understanding of wireless network technologies (Wi-Fi 6, Wi-Fi 7, 802.11 protocols, etc.) and large enterprise wireless network implementations. Knowledge of network security protocols related to wireless networks like 802.1x, WPA/WPA2/WPA3, and VPNs. | Perform technical analysis and lead engineering efforts against wireless solution designs. Possess large enterprise build experience for available, secure, and resilient wireless network designs that meet solution design requirements. | Monitor the wireless network system state using tools such as SNMP, Sflow/netflow, and other observability tools. Proactively identify bottlenecks and troubleshoot complex wireless network issues to maintain uptime and optimal wireless network functionality. | Drive proactive awareness of wireless network capacity and health. | Lead preventative maintenance efforts and respond to operational issues to ensure an optimal wireless network experience. | Build and implement complex wireless network designs. | Configure wireless network designs to meet industry and security best practices. | Collaborate with cross-functional teams to implement wireless network architectures that align with business objectives. Experience with site surveys, RF planning tools, and signal strength analysis. | Drive complex incident management and problem resolution for all wireless network technologies. | Establish and maintain governance frameworks for wireless network operations, ensuring compliance with regulatory requirements and industry standards. Create detailed wireless network documentation, including wireless network diagrams, configuration guides, and incident reports. | Manage vendor relationships to ensure service and designs meet enterprise requirements. | Lead problem management engagements and implement Corrective Actions to resolve root cause issues. | Collaborate with wireless network architects to ensure solution designs incorporate problem management learning. | Engage managed service partners to drive continuous improvement and track wireless network service performance. | Drive continuous improvement of wireless network designs to optimize cost, scalability, availability, security, and supportability. |
Required for All Jobs | Performs other job-related duties as requested | Proof of eligibility to work in the United States |
Education | Education Level | Education Details | Required/ Preferred | Bachelor's Degree | | Preferred | | | | | |
Work Experience | Experience | Experience Details | Required/ Preferred | 5+ Years of Prior Relevant Experience | Hands-on experience designing, implementing, and managing enterprise-level wireless networks. | Required | 2+ Years of Prior Relevant Experience | Designing, implementing, and supporting enterprise-level wired networks. | Preferred | | | | | |
Additional Requirements | Details | Required/ Preferred | Expertise in configuring and managing enterprise-grade wireless access points, controllers, and network management systems in a regulated industry. | Required | Collaborating with other IT teams (network engineers, security teams, etc.) to ensure seamless integration with the overall network infrastructure. | Required | Experience with network segmentation, VLANs, and QoS configurations for optimal wireless performance. | Required | Familiarity with different Cisco wireless and other vendors including Aruba, Ruckus, and Extreme Networks. | Required | Certified Wireless Network Professional (CWNP) certifications like CWNA, CWSP, or CWAP are highly valued. | Preferred | | | |
Knowledge, Skills and Abilities | KSAs | Ability to approach technical problems from the mindset of "how might we" to constantly find innovative ways to support firm innovation. | Ability to translate technical and business requirements into wireless designs to implement scalable wireless networks for large enterprise environments, considering factors like security, capacity, coverage, user experience, and cost. | Familiarity with different Cisco wireless and other vendors including Aruba, Ruckus, and Extreme Networks. | In-depth knowledge of wireless controller capabilities along with network monitoring and observability tools. | Strong proficiency with quantitative analysis to help drive action from service reporting. | Strong analytical and problem-solving skills. | Experience with network automation tools and scripting. | Cisco, Palo Alto, Security, CompTIA and other related certifications a plus (recently expired considered). | Ability to work collaboratively across functions. |
Physical Requirements | A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. | Physical Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Weight/ w.p.m. | Balancing | | | X | | | | Bending | | | X | | | | Carrying 10 pounds | | | X | | | 40 | Clear speech - simple | | | | X | | | Clear speech - complex | | | | X | | | Climbing | | | X | | | | Distant vision | | | | X | | | Driving | | | X | | | | Flexibility - upper body | | | X | | | | Flexibility - lower body | | | X | | | | Hearing/Listening | | | | X | | | Kneeling | | | X | | | | Lifting 10 pounds | | | X | | | 40 | Near vision | | | | X | | | Normal vision | | | | X | | | Pushing/Pulling | | | X | | | | Reaching | | | X | | | | Sitting | | | | X | | | Standing | | | X | | | | Typing | | | | X | | 35 | Walking | | | | X | | | | | | | | | | | | | | | |
Work Environment | While performing the duties of this job, the associate is required to work within the selected work environments. | Work Environment | N/A | Rarely | Occasionally | Frequently | Constantly | Communication - verbal | | | | X | | Communication - written | | | | X | | Confined area | | | | X | | Contacts - works alone | | | | X | | Contacts - works around others | | | | X | | Contacts - works with others | | | | X | | Exposure to dust / dirt | | | X | | | Exposure to fumes / odors | | X | | | | Extreme cold | | X | | | | Extreme heat | | | | X | | Fast pace | | | | X | | Hazardous conditions - chemicals | | X | | | | Hazardous conditions - high structures | | X | | | | Hazardous conditions - high voltage | | X | | | | Indoors | | | | X | | Noise levels - low to moderate | | | | X | | Noise levels - high | | | | X | | Office conditions | | | | X | | Outdoors | | | X | | | Restricted area | | | | X | | Shifts | | | X | | | Smoke | | | X | | | Travel | | X | | | | Wet/Humid | | X | | | | | | | | | | | | | | |
Mental Requirements | While performing the duties of this job, the associate is required to work within the selected mental requirements. | Mental Requirement | N/A | Rarely | Occasionally | Frequently | Constantly | Analytical | | | | X | | Clerical | | | | X | | Comprehension | | | | X | | Crisis incidents | | | | X | | Customer service | | | | X | | Decision making | | | | X | | High pressure | | | | X | | Judgment | | | | X | | Long hours | | | | X | | Math skills - advance | | | | X | | Math skills - basic | | | | X | | Organization | | | | X | | Reading - simple | | | | X | | Reading - complex | | | | X | | Repetition | | | | X | | Tight deadlines | | | | X | | Writing - simple | | | | X | | Writing - complex | | | | X | | | | | | | | | | | | |
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